Properly installing your RealTracks and setting up the directory should be done before you try to create a song with Band-in-a-Box®.

During the setup process, make sure you note the location you've installed these to when you're looking at the "Select Destination Location" window (typically this is your C:\bb folder). Then, when you're in Band-in-a-Box, visit the RealTracks Preferences (settings) window and double check the "Custom RealTracks folder" location to confirm it's the same as your installed location. If not, simply place a checkmark next to "Use a customer folder location..." and update the path.

The next time you open the RealTracks Picker, choose [Rebuild and Fix] button, and you'll see the entire list of your installed RealTracks... don't forget to [Rebuild] your StylePicker too!

Note: the same steps apply to the RealDrums.

Callie
Marketing Representative
PG Music Inc.