How about Youtube audio or other non StudioOne audio, does it ever glitch? Do you play that audio only through the Tascam to your audio monitors or do you have a set of PC speakers setup with the Realtek card? Some thing to think about if you don't have enough to do.
How about Youtube audio or other non StudioOne audio, does it ever glitch? Do you play that audio only through the Tascam to your audio monitors or do you have a set of PC speakers setup with the Realtek card? Some thing to think about if you don't have enough to do.
As a rule, unless I'm troubleshooting, all my audio flows thru the Tascam, sometimes I'll use headphones plugged into the Tascam, most of the time I use the JBLs. The glitch has happened with non-Studio One audio sources but I haven't verified that recently, I probably should.
Last night I showed the Dell engineer LatencyMon running real-time; he was unfamiliar with it and took note of the messages regarding BIOS. He then uninstalled Realtek, NVDIA and the Tascam drivers, then reinstalled them. Then he uninstalled the BIOS and re-installed it. The 1st thing that we did when the system booted up was to launch LatencyMon. When the same BIOS warning appeared I could tell he was skeptical of this tool. Before ending the call he said if the problem persists we can swap you a new machine or call back and we can do a complete Windows 11 refresh.
After hanging up I fired up Studio One and 15 minutes later, the glitch happened.
I think my next moves until I get resolution are 1. Plug the Tascam into yet another USB port 2. Run just one JBL at a time to see if the problem is cleared on L or R 3. Disable "Speedstep" 4. Have Dell do a Windows refresh 5. "Unplug" the i9 and get my i5 running to confirm the problem still does not exist in the i5 setup 6. Purchase a new Interface 7. Have Dell swap me a new i9
My new USB cable for the Tascam and the DeoxIT have yet to arrive.
Of course, any other suggestions are welcome.
Last edited by Bass Thumper; 04/19/2301:40 AM.
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
Consider disabling speedstep. A much simpler step, than yesterday's Dell rep saga. Speedstep = throthling.
By now, in many ways, you know more about audio interface troubleshooting than most of these Dell reps. Save your time
OK, I'm a bit nervous interrupting the boot sequence, but at this point I have little to lose.
I updated my laundry list above to include this.
What F key do I hit to do the interruption and then where in (I'm assuming a table of some sort) do I find Speedstep?
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
Tap F2 several times on boot of the PC to get into BIOS. The menus in there aren't too complex. Just navigate through BIOS until you find the setting.
Are you aware of how to monitor/record CPU core temperature?
From what I am learning Disabling Speedstep = Disabling CPU Throttling = Higher CPU Clock Speeds = Higher Temps = Lower System Reliability
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
A I mentioned earlier, you are not playing intense games or mining crypto. Personally I never had issue disabling that feature. I have it disabled on all of my machines.... for years. It is not that your computer can't handle the CPU power with it being enabled, but the actual process of switching to lower speed (by throttling) can be a very likely cause of undesirable behavior (clicks, pops)
You are not prevented in enabling it back if you decide to.
I alluded to this, and the only way to rule out all the rest of the hardware and software is to try another interface. I believe from all I have read here that the Tascam, with its fixed rate and drivers, is the prime suspect here.
Every so often, a vendor will discover some incompatibility with a chipset. We all go crazy diagnosing the problem because I might have the very same system as you and mine works. It might just be you need a firmware update, or your production run has bad capacitors.
It’s easy enough to try a different vendor like an inexpensive Scarlett and be sure.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Are you aware of how to monitor/record CPU core temperature?
In my case, I just monitor the graphics card temperature from Task Manager by going to the Performance tab and looking at the GPU temp. The GPU is close enough to the CPU to me to get a rough temp idea without having to install an external app. If I see GPU temp go up, I turn on the GPU fans which cool the whole machine.
If you want to have an app that is a monitor specifically for CPU temps, try CORE TEMP.
I've not used it but I have downloaded many utilities in the past from CNET without issue.
P.S. - The GPU was at a low temp on the screenshot since I did have the fans on at the time. It can get up to 70-80 degrees C without the fans during minimal PC usage.
A I mentioned earlier, you are not playing intense games or mining crypto. Personally I never had issue disabling that feature. I have it disabled on all of my machines.... for years. It is not that your computer can't handle the CPU power with it being enabled, but the actual process of switching to lower speed (by throttling) can be a very likely cause of undesirable behavior (clicks, pops)
You are not prevented in enabling it back if you decide to.
I think what we are now theorizing (and it's still only a theory) is that the Tascam is not compatible with a throttled Win 11 i9 machine. So one question is what interfaces are compatible with a throttled Win 11 i9?
I get what you are saying and I have to proceed with caution. Destroying a $2000 machine in the name of fixing an issue with a $400 interface doesn't make economic sense. So I need to research this more. I don't think you understand all the technical details of my cooling system. And I certainly don't understand your system at all.
Don't get me wrong, I'm grateful for yours and everyone elses suggestions. But I'm at a point now where I need to pull the camera back and zoom out for the bigger picture. I don't want to "throw out the baby with the bath water". And there is still some low hanging, safe fruit yet to plucked off the tree.
Here are just a few questions to help get my arms around what you are saying.
Are you running an unthrottled 12th Gen Intel i9-12900K 3.20 GHz processor? If so, beyond your DAW how many other programs are you multi-tasking? Do you have liquid cooling or other enhanced cooling system? If no, what cooling do you have? How many months have you been running a problem-free unthrottled i9?
Dell continues to follow up and wants to resolve this as much as I do. I give them credit for that. When I talk to them next I'll raise the Speedstep question.
Another option I have is to have Dell replace my i9 with an i7 if that is likely to solve the problem while maintaining system reliability.
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
Main machine. Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 6 cores. ThinkPad Extreme X1. Running unthrottled for 4 years almost 24/7. Keep in mind, this is a laptop I am not worried. I have done this with several computers in the past years, never had issues.
Intel SpeedStep® Technology allows varying core frequency through performance state (P-state) transitions to reduce power. For 12th Generation Intel® Core™ Processors - Intel SpeedStep® Technology should be enabled to ensure that this technology does not cause unnecessary increases in power consumption. For other supported platforms - Intel SpeedStep® Technology should be disabled to avoid decreases in CPU frequency and delays in real-time pipeline execution. -------------------------------------------------------------------------
Please do not take offense but using the term throttling/unthrottling in regards to speedstep is incorrect. Like previous discussions in this thread on setting power options in Windows, turning this off simply leaves the CPU at full performance, power consumption will be constant and typically there's no need to worry about overheating your machine by disabling speedstep. It is made to handle this. The only reason you would want speedstep on is if you're trying to save power (watts) on your machine's electricity usage. That's it.
I alluded to this, and the only way to rule out all the rest of the hardware and software is to try another interface. I believe from all I have read here that the Tascam, with its fixed rate and drivers, is the prime suspect here.
Every so often, a vendor will discover some incompatibility with a chipset. We all go crazy diagnosing the problem because I might have the very same system as you and mine works. It might just be you need a firmware update, or your production run has bad capacitors.
It’s easy enough to try a different vendor like an inexpensive Scarlett and be sure.
I'm slowly reaching your conclusion. Two questions. 1. Is anyone using a Scarlett Interface with Win 11 and an i9 CPU? If so, care to share the model number? And do you have Speedstep disabled?
2. I built this diagram today to help get my arms around the components involved. Does anyone have a diagram with slightly more detail?
Last edited by Bass Thumper; 04/19/2307:56 AM.
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
Just a quick sanity check for me. Is this the Tascam Unit you own?
Yes, that's the 208i that a retired college professor who could shred a mean guitar suggested I buy, so I did. This was a few months before the pandemic.
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
And, in that image Dan just posted, there's a Word Clock in and out, and an optical connection. Are you using either of those?
No. I've never used Word or optical; always Internal. And from what I'm gathering, it is the Tascam that governs the clock, not Windows.
https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
I will add to Mario comment... If the test unit is a "smaller" interface, it might be completely different game.
I have a small USB bus powered interface that works on laptop perfectly without external power plugged to it and laptop running on battery.
My larger, recording interface, while also advertised to "work" powered by USB, gives me all kind of glitches under moderate load, unless both, the unit itself and laptop plugged in.
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