Per your statement "With respect, I did not say it crashes UPON opening it, I said it crashes each time I open it." does not elaborate on what attempted function or action initiated the crash. And when you state "crash", did you happen to browse error/event log in Windows? While it appears Kent will be sending you a replacement drive, other possibilities could be a bad USB cable, port, etc, which have been demonstrated to cause external hard drive errors/failures (I don't believe you mentioned any of those actions). With the various states you mentioned, such as having associated BBW files, then not on subsequent installs, I would suspect a hard drive or hard drive interface issue.

Running the ASIO driver with multiple apps certainly may work under various conditions on different platforms, but the ASIO specification does not guarantee it.

Problem reports with corresponding events events can be difficult to convey...however, several people did attempt to assist you.

Good Luck,