1) despite years of predictions that BIAB can't continue to exist with its current look & feel... it continues to exist (by popular demand)
2) complex feature set justifies the learning curve
3) if you can't find an answer in the docs, post a question to the forum. Somebody somewhere in the world will be online and answer the question. This holds true even if the answer *IS* in the docs and you're too lazy to look for it. BIAB users delight in helping one another.
4) best overview of features is the video series of "new features" for each version, found here:
http://www.pgmusic.com/videos.bbwin.htm5) not conforming to a standard (ie. not being like everybody else) is characteristic of free-thinking innovation. If you let innovation drive the product, you can always clean up the docs or interface later. But in the past few years the innovation has come so fast and so rich that I can't imagine there's been time to deal with the other issues.
6) Every product has a life expectancy. Life expectancy is based on how well it serves its purpose. We've all seen programs with fancy interfaces outlive their usefulness. PGMusic products stand almost alone in their devotion to music theory. Theory is here to stay, whereas programs whose only claim to fame is a slick way to do something that's popular today.. those programs will pass away
7) if it's too old fashioned or loathesome to learn... don't buy it! Problem solved! But you'll buy it anyway like all the rest of us, because nothing else does what PGMusic products do.
8) PGMusic will undoubtedly update the docs and interface at some point. But it remains to be seen whether other music software will continue to differentiate themselves through innovation.