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hi
Most odd both files fine here.
8 bar drum intro then full band,
Mike


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I haven't heard from PG Music so I guess I might have to live with it or do a re-install.
If I do a re-install, will I have to go through the trauma of re-installing all of my Realtracks again?
That would be a nightmare !!!


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Both files played fine once I changed from the WAS driver.


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hi Matt,
What's a WAS driver? I've only got MME or ASIO


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WAS is a Windows Audio Session driver and was introduced with BIAB 2018. Since you have BIAB 2017, it won't be there.

For what it's worth...

I'm not sure that a re-install will solve the problem seeing that all other files play correctly. It seems more likely that these couple of non-playing files are corrupt in some way.

As a last-ditch attempt... go to the link below and set the Audio and MIDI as shown by the numbers on the images. This set-up is the most basic and sturdy when it comes to problem solving.

Before changing the settings, though, under the "Options" menu there is a choice to save preferences. I suggest you do this just in case you need to re-load the original settings that you had.

http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=461558#Post461558

Lastly, if you have any musical USB devices plugged in, unplug these and re-connect. USB connections sometimes cause issues and need to be reset.

Regards,
Noel

P.S. I just noticed that you had a bar-based letter on you lead sheet (bar 69). I wondered if this might be the stumbling block. In the below SGU file, I've removed that letter. Does this 4th version of the file work?

https://www.dropbox.com/s/f2nn1wrlrgaifd0/ovation99%20-%20Tunica%20Motel%204.SGU?dl=1

Last edited by Noel96; 11/06/18 11:49 AM. Reason: added P.S. and link to songfile

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Hey Ovation,

We did not have any oddities with your files on our end, as previously mentioned I hoped that factory settings would have absolved the issue.

By default, there will be the option to select an ASIO driver. Do you have an Audio Interface with it's own ASIO drivers, or do you use a generic ASIO driver like ASIO4All?

It may not do much, but you can always try a different Driver. As Noel pointed out, WAS was not available in 2017, so an ASIO driver may be the best way to try if you have one setup.

Interesting that others also can play these files, so I doubt it is the song itself.

At this point, I would vouch for a reinstall as well. You do not need to reinstall your RealTracks or RealDrums. You can back these files up outside the bb folder, and once you have deleted the bb folder and reinstalled, place the contents back into their respective folders.

Please let us know if the issue persists.


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hi,
Yes I have tried ASIO (ASIO4ALL) and MME with the same results.
I will try a re-install and let you know what happens.
Thanks for looking at it for me.


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Did you try the version 4 file that I posted above? (In the P.S. of my previous post.)


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Well I seemed to have found where the problem lies, but noe solved it.

In the song it starts with first 4 bars as drums only and next 4 bars as drum and bass only.
This was achieved by entering Em.d for drums only and Em.db for drum and bass.

Instead of using this method, I tried using the MUTE facility in the Bar Settings.
Then saved the file and re-loaded directly from the .SGU file and everything played as normal.

As I said, I have got over the problem but necessarily solved it.

Maybe PG Music has some more suggestions based on this latest info.


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Hi Ovation99,

That's odd, but unfortunately still doesn't get us any closer to a solution, as this song is working for us on multiple computers. I'd say deleting the BB folder and reinstalling from scratch should take card of it, but if muting tracks using Bar Settings works, then it may not be worth the fuss.

If you use the Em.d method to mute tracks on a new song, does it crash as well? If not, I'd likely just use Bar Settings for this song and not worry about it. smile

Thanks
Kent
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Kent
(If you use the Em.d method to mute tracks on a new song, does it crash as well? If not, I'd likely just use Bar Settings for this song and not worry about it.)
I will give that a try

Noel96,
Yes I did try your version but th same thing happened.


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Well I think I have a bit nearer to the problem.
It seems to associated with Realdrums.

Here are some permutations.

C. / C.d = Stops after first bar/ Locks up

C. / C.b / C.db = Plays normally

C. / C.d / C.db = Plays normally

I have tried various combinations (too many to list here) and it all points to the insertion of a period after the chord name.
I thought it might be Realdrums, so I changed the track to midi drums and the same lockup happened
But if I define an instrument immediately after the drums bar, it plays normally.

Totally stumped !!!


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It's possible that what we're all seeing is a minor difference between BIAB 2017 and BIAB 2018.

I, and I suspect all others, tested your files on BIAB 2018. Whereas you were testing them using BIAB 2017.

Just a possibility.


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I guess thats possible, but obviously I can't test that.


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Hi Ovation99,

The song works fine in my 2017 version as well. It really seems like the problem is only occurring in that one installation of Band-in-a-Box on your computer.

Personally, I'd either delete the BB folder and reinstall, or just use Bar Settings to mute instruments for now. Since there's a download manager to help install the RealTracks in the 2016 and 2017 versions, you've probably already spent more time troubleshooting this issue than the reinstallation would take. smile

Thanks
Kent
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Kent,
you're probably right, I think I'll bite the bullet and do a re-install.

Will I lose all my styles?


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YAHOO !!!
Got it all working again as it should do.

I was worried about deleting the C:/BB folder and re-installing and then I remembered that I had some saved "Preferences" files.
Went to Options menu and selected "Open Preference file" and selected a previous file date and Hey Presto we're all back.
Maybe taking this route may help others who stumble upon an unknown problem.

Many thanks to all those who took the time to investigate my problem and to providing many suggestions


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Lenovo All-in-One. i5, 8gb Ram, 1 TB SHDD, Windows 10
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