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Band-in-a-Box for Mac FAQ
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ChrisO Offline OP
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Hello,

I purchased BIAB for mac 2020 on the hard drive. I then copied all the files over to another 2TB hard drive and run the program from that. When I start up BIAB I get a message that it's ready to install build 407. However I get the message it won't install because it does not think I have the program installed. If you look at the first attachment you can see that BIAB recognizes the hard drive and directories I have BIAB located (same as on the original hard drive). The second attachment shows that BIAB says I don't have the program installed.

For the update to work, do I actually need to "install" BIAB on my second hard drive rather than just copy the files, even though it functions just fine or is there some other issue?

Thanks for your help.

Chris

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My guess the program is not recognizing the storage drive location by the drive letter the storage drive is presently assigned. That is a fairly common issue on the Windows operating system. The operating system may assign an external hard drive a different drive letter, especially when the drive is plugged into a different USB port.

Try copying the update to the storage drive and running the update from the storage drive. When it asks you to verify the directory locations then make sure the drive letter and location is correct.


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Thanks for the reply. I tried running it directly from the hard drive and still got the same message. If I were running it from the original hard drive, I would think BIAB would be able to update to that. I'll try the installation as if my 2TB drive was the original hard drive and see what happens. I could just be because I didn't do an "install" some file didn't get updated correctly. I'll post back with my results in case someone else has the same issue.

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Nope. It didn't work. I suspect because the hard drive is labeled Band-in-a-Box UltraPAK and the files are located directly under that, that it isn't recognizing my directory structure, even though my directory is called Band-in-a-Box UltraPAK. Unusual that the programmers wouldn't use relative paths if this is the case; which it may not be. I'll keep trying different things. Hopefully someone will have a solution.

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Ok, I renamed my hard drive to Band-in-a-Box UltraPAK and copied all the files directly to it just like the original hard drive. I then ran the update and BIAB was updated.

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ChrisO,

Glad you read you resolved the update issue.


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Quote:
For the update to work, do I actually need to "install" BIAB on my second hard drive ...


Normally, the answer is, Yes.

You found another way by cloning your HDD to another volume and renaming it..


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