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Joined: Apr 2020
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Every time I try to use the program, I get these messages
Files with STY extension are absent in folder C:\bb\
Files with STX extension are absent in folder C:\bb\
There are no files found by mask C:\bb\unins*.exe
There are no files found by mask C:\bb\unins*.dat
work completed
However if I look at the folder which was automatically installed,
C:\bb\Styles
I have something like 7000 files.
What this means is that almost all of the song styles I try to play don't have half the instruments in them (they are just silent).
Can you help me? I've spent nearly two years trying to get started, including about 6 messages to the Band in a Box people, leading me to upgrade three times to the latest versions, but they haven't helped. The follow-up service has been, frankly, pathetic. When I've written about it to them, they have said 'you need to speak to the technical people, I'm only in sales' or told me that they are so busy they can't give individual attention.
You shouldn't have to wait two years to get the program that you've paid for to actually work.
Can anyone here help? It MUST be a simple problem, surely, but I don't have the skills myself.
PLEASE!
Mark
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Did you start with a version prior to BIAB 2018? If so, have you been advised to run the Cleanup utility?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Thanks for your reply.
I did start with an early version. Then I updated to 2018. Then 2020.
No one told me to use the Clean Up thingy, but I did it out of desperation. That's where I get the messages about no .sty and all the other things from.
Last edited by MarkInMelbourne; 08/23/20 05:51 AM.
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I don't know if this is relevant or not.
When I go to the PG Music Download Manager, I get the following list
Loops Set 2
ProReal Combos 1
ProReal Combos 2
ProReal Combos 3
ProReal Combos 4
ProReal Combos 5
ProReal Combos 6
MegaReal Combos 1
MegaReal Combos 2
MegaReal Combos 3
MegaReal Combos 4
MegaReal Combos 5
Is there something else I should be getting?
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When I click on the button that says "What Band in a Box add-ons do I have?"
It gives me a HUGE list
e.g. it says there are no styles in the relevant folder, but when I click "What styles do I have?" it says
Styles Disks : 0 (Built-in) ,1 ,2 ,3 ,4 ,5 ,6 (Jazz) ,7 (Country) ,8 ,9 (Latin/Salsa) ,10 (Pop) ,11 (Classical) ,12 ,13 (Euro/Techno) ,14 Jazz Fusion ,15 (Nashville Country) ,16 (Blues) ,17 (Unplugged) ,18 ,19 ,20 ,21 ,22 ,23 ,24 ,25 ,26 ,27 ,28 ,29 ,30 ,31 ,32 ,33 ,34 ,35 ,36 ,37 ,38 ,39 ,40 ,41 ,42 ,43 ,44 ,45 ,46 ,47 ,48 ,49 ,50 ,51 ,52 ,53 ,54 ,55 ,56 ,57 ,58 ,59 ,60 ,61 ,62 ,63 ,64 ,65 ,66 ,67 ,68 ,69 ,70 ,71 ,72 ,73 ,74 ,75 ,76 ,77
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I did get advised to check for updates, but my program is up to date.
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I get what seems to be error messages when I try to load the programs, and it always says things like "RealTracks not found style" - if that is the problem, which I suspect it is, what do I do about it?
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It’s hard coming into a long-running problem. What version of BIAB did you buy? For example if you bought the Pro version, it would be correct that most of the RealTracks are not available. Also the add-on style paks often require RealTracks not in the Pro version.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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I have Band-in-a-Box Pro Upgrade with RealBand
Band-in-a-Box MegaPAK Upgrade with RealBand
and Band-in-a-Box UltraPAK Upgrade
Does that help? Is there something else I should get?
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Are you currently running the ultra pak version? That is the only version you need to run as it has most all of the RTs.
Unclear if the pianist is a total beginner or a professional jazz player?
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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what year are we talking about? you have three upgrades so what is the sequence? did you install each in sequence and activate each of them with the supplied serial number? can you use BIAB at all? can you get an all midi style to play?
just a word of reassurance, all your installation files and everything you ever bought will be in your PG Account so even if you have to start right from the beginning with a fresh install (but that shouldn't be necessary)you will be able to get a fully functioning BIAB installation with all the extras you ever purchased.
if you have run the cleanup have you rebuilt the styles in stylepicker? excuse me if you have, and there's no guarantee it will fix your problem but it's worth a try.
just open stylepicker and press the rebuild button.
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Very good, you have the UltraPak so except for a possible few bonus pack purchases you should have all the RealTracks and almost all of the styles.
At this point I have a different suggestion. You live in Melbourne. At least one other of the most experienced of us also lives there. It might be easiest if you received some assistance from them. If you agree, I will message them. Perhaps you can reach an agreement for some private tutoring.
Also, though I accept you have had difficulties with PG Music Support, I have to observe that PG Music is the finest company I have ever seen for being fair. I have every confidence you could get your issues solved. If nothing else, a tech can access your computer remotely and assist. Please do not give up.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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MarkInMelbourne, you have a PM.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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MarkInMelbourne,
Welcome to the forum and to Band-in-a-Box. I'm sorry you're having this problem. Hopefully the problem will be sorted out soon.
We need to know more about your upgrade path from your initial purchase until now. There are multiple upgrade paths possible based on the description you provided in your posts.
You said the following files are available in your PG Music Download Manager: Loops Set 2, ProReal Combos 1, ProReal Combos 2, ProReal Combos 3, ProReal Combos 4, ProReal Combos 5, ProReal Combos 6, MegaReal Combos 1, MegaReal Combos 2, MegaReal Combos 3, MegaReal Combos 4 and MegaReal Combos 5.
Have you compared this list against the files listed as available for download for year 2020 in your online account? Note that if you received your Band-in-a-Box materials on a USB memory stick, DVD or CD or never registered your purchases by recording the serial numbers you may not have had a reason to establish an online account. The online account also has a separate login than the forum.
How does the online account file listings for 2018 and before match up against what you have?
One area of concern is you mention three upgrades but upgrade content can differ from an equivalent package with the equivalent name. That's where the online account can be helpful. Your online account will list what files are available for each year you registered your serial number.
Jim Fogle - 2025 BiaB (1124) RB (1) Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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I’ve had BIAB for about 27 years so I don’t remember, but I think you first need to buy the license for the full product and install that before you buy any upgrades. Just checking...
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Hi Mark
I've sent another PM. Can you check it out please?
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Hi Mark
I hope we got you going again OK.
You may need to check with your keyboard provider for additional info on how to enable MIDI out, but it looks like BiaB is working for you and you are correctly upgraded to the Ultra Pak and now have all of the correct available RealTracks and Styles.
Good luck with your music!
Trevor
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Thank you SO SO SO MUCH Trevor! I am really, really grateful to you. You're so smart at this, as well as being kind and generous. The world needs more kind people like you. You have helped me an awful lot, and as I said, it's been a tough year, so your help has made a real difference to me. Cheers!
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Outstanding. Thank you, Trevor!
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Thank you SO SO SO MUCH Trevor! I am really, really grateful to you. You're so smart at this, as well as being kind and generous. The world needs more kind people like you. You have helped me an awful lot, and as I said, it's been a tough year, so your help has made a real difference to me. Cheers! Great Mark, I'm glad we got you on your way. Happy to help. Trevor
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Good job Trevor! It's Users like you that make this forum great!
Jeff
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2024, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Good job Trevor! It's Users like you that make this forum great!
Jeff I totally agree!
Unclear if the pianist is a total beginner or a professional jazz player?
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Hi Trev!
Excellent work.
It was terrific to read that you made such a difference.
Given that Melbourne is in Stage 4 lockdown with a curfew from 8:00pm -- 5:00am, and we can only travel within 5 kilometres of home, it's pretty tough getting around to help out right now.
At least Mark now has BIAB to help him fill in the hours. Only 2.5 more weeks to go!
All the best,
Noel
MY SONGS...Audiophile BIAB 2024
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We need to reinstate our "Ya the man" award along with a big thank you to Trevor.
BIAB – 2025, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, 1TB WD Black NVMe SSD, 2TB WDC Blue SSD, 1TB WD Blue, 2 TB SK NVMe, 6 TB External, Motu Audio Express 6x6
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I remember it as "You da man" from something a spectator at a golf tournament said, but yeah, I even gave Trevor this in a PM yesterday! Right you are, Dan.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update your Band-in-a-Box® 2025 for Windows® Today!
If you’ve already purchased Band-in-a-Box® 2025 for Windows®, great news—a new update is now available! This update introduces a handy new feature: a vertical cursor in the Tracks window that shows the current location across all tracks, and more.
Discover everything included in this free update and download it now at https://www.pgmusic.com/support_windowsupdates.htm#1124
Video: Band-in-a-Box® 2025 for Windows®: Boot Camp: The AI Lyrics Generator
With Band-in-a-Box 2025® for Windows®, we've introduced an exciting new feature: the AI Lyrics Generator! In this video, Tobin guides you step-by-step on how to make the most of this new tool.
Band-in-a-Box® 2025 for Windows®: Boot Camp: The AI Lyrics Generator video.
Check out the forum post for more information.
Video: Band-in-a-Box® 2025 for Windows®: Using VST3 Plugins
Band-in-a-Box 2025® for Windows® now includes support for VST3 plugins, bringing even more creative possibilities to your music production. Join Simon as he guides you through the process in this easy-to-follow demonstration!
Video: Band-in-a-Box® 2025 for Windows®: Using VST3 Plugins
Join the conversation on our forum.
Video: Band-in-a-Box 2025 for Windows: Using The BB Stem Splitter!
In this video, Tobin provides a crash course on using the new BB Stem Splitter feature included in Band-in-a-Box 2025® for Windows®. During this process he also uses the Audio Chord Wizard (ACW) and the new Equalize Tempo feature.
Video: Band-in-a-Box® 2025 for Windows®: Using the BB Stem Splitter
Check out the forum post for some optional Tips & Tricks!
Congrats to Misha (Rustyspoon)…downloaded/installed a full Audiophile 2025!
Breaking News!
We’re thrilled to announce that Rustyspoon has made PG history as the very first person to successfully complete the download and install of the full Band-in-a-Box 2025 Windows Audiophile Edition (with FLAC files)—a whopping 610GB of data!
A big shoutout to Rustyspoon for stepping up to be our test "elf!"
Thank you for your support, Rustyspoon!
Band-in-a-Box 2025 for Windows Videos
With the launch of Band-in-a-Box® 2025 for Windows, we're adding new videos to our YouTube channel. We'll also share them here once they are published so you can easily find all the Band-in-a-Box® 2025 and new Add-on videos in one place!
Whether it's a summary of the new features, demonstrations of the 202 new RealTracks, new XPro Styles PAK 8, or Xtra Styles PAKs 18, information on the 2025 49-PAK, or detailed tutorials for other Band-in-a-Box® 2025 features, we have you covered!
Reference this forum post for One-Stop Shopping of our Band-in-a-Box® 2025 Videos - we will be updating this post as more videos are added!
Band-in-a-Box 2025 for Windows is Here!
Band-in-a-Box® 2025 for Windows is here, packed with major new features and an incredible collection of available new content! This includes 202 RealTracks (in Sets 449-467), plus 20 bonus Unreleased RealTracks in the 2025 49-PAK. There are new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 4, two new sets of “RealDrums Stems,” XPro Styles PAK 8, Xtra Styles PAK 19, and more!
Special Offers
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We've packed our Free Bonus PAK & 49-PAK with some incredible Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Windows 2025 packages, but for even more Add-ons (including 20 Unreleased RealTracks!) upgrade to the 2025 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.
If you have any questions, feel free to connect with us directly—we’re here to help!
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