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Band-in-a-Box for Windows FAQ
Joined: Jul 2021
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Hi,
Running Win 10, BiaB Pro, on startup getting "Audio input disabled, error 9997. Windows audio error, Input and output sample rates must match."

Please point me in the direction to solve this. If I understand this message it has to do with windows audio settings, not necessarily the setting in BiaB. I don't know where to find these settings. I'm currently just inputting chords manually in BiaB, but want to have other options, including as a Reaper plugin.

If it's under win>start>Control Panel>Sound, what do I do next?

Thanks,

HG

Band-in-a-Box for Windows FAQ
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Greetings HunterGatherer,

Welcome to Band-in-a-Box and to the forum!

Your questions may receive more views and better answers if you pace them in the +++ Band-in-a-Box for Windows +++ forum section. This section does not receive as much views as it is intended mainly as a section for PG Music Sales and Support to answer questions frequently asked by users.

You may not need to mess with the Windows Control Panel settings. Open the Band-in-a-Box (BiaB) Preferences window with keystrokes Ctrl+E and then choose the "Audio" button which opens the "Audio Settings" window.

Change the "Audio Driver Type" from the default of "WAS" to "MME" and save the setting. Close the BiaB program and then reopen the program.

Although WAS is the preferred setting, not all computers work well with WAS. MME is the most compatible setting with all systems.

Should you need to revisit your question about sample rate setting, check out +++ THIS +++ thread.

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Audio Settings window with "Audio Driver Type" open and highlighted.

Jim Fogle - 2024 BiaB (1113) RB (5) Ultra+ PAK
DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8
Laptop: i3 Win 10, 8GB ram 500GB HDD
Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
Music at: https://fogle622.wix.com/fogle622-audio-home
Band-in-a-Box for Windows FAQ
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Thanks Jim,

Worked like a charm. Reopened with no error message. Will that apply if every other setting in my system is looking for ASIO drivers?

I'm checking out the link you provided, and post in a better thread as well.

Many thanks. Appreciated.

HG

Last edited by HunterGatherer; 08/05/21 07:58 AM.
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Learn more and listen to demos of the Xtra Styles PAK 18 here.

Watch the Xtra Styles PAK 18 Overview & Styles Demos video.

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 18 requires the 2024 UltraPAK/UltraPAK+/Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

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