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Help! Tech S.O.S (Off topic)
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Joined: Jan 2017
Posts: 18
Enthusiast
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OP
Enthusiast
Joined: Jan 2017
Posts: 18 |
Dear all -
I recently had to replace the hard drive on my 2017 Dell Inspiron laptop, during which several apps were removed including BIAB 2016, running on Windows 10.
So I plugged in the external BIAB drive, ran Disc 1 & ran all the prompts to install the software. The BIAB icon popped up on the desktop. But when I clicked it, I got all sorts of weird error codes, "dividing by 0," etc.
So I went into the BIAB folder and opened it there. RealTracks linked properly to the external drive & I composed a song. But I can't save it to the computer as a .WAV or .mp3 . And I can't save it on the external drive either (BTW what's a SGU file & should I be saving that as well as .mp4?)
It also appears I've lost the ability to load up all the BIAB songs into the program I had on the old hard drive so I can't edit them anymore; I will have to rebuild them from scratch!
Very frustrated, very confused, not very tech-savvy. Would appreciate some help to at least be able to save new creations to my PC going forward, even if I've lost my library. Thanks.
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Help! Tech S.O.S (Off topic)
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Joined: May 2002
Posts: 7,244
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,244 |
Hi, But I can't save it to the computer as a .WAV or .mp3 . And I can't save it on the external drive either (BTW what's a SGU file & should I be saving that as well as .mp4?) .SGU is just a regular Band-in-a-Box song file. You need to save your songs as .SGU by going to File | Save, then you can open them later via File | Open. When you are finished creating a song (entering chords etc.), you might then choose to render/export your song as a .wav audio file or compressed audio file like .mp4 for whatever reason (maybe to upload to a website, import to a other software, etc.) This file cannot be opened back up into Band-in-a-Box to continue to edit. Well, you *could* import the .wav file to the audio track but that's different. You need to still open the .SGU (or .MGU) file to be able to edit the chord symbols, change the style, add RealTracks, etc. You should install the latest update patch for your version - find it here: https://www.pgmusic.com/support_windowsupdates.htmFor example, for 2017 it's build 471. If you are still having problems, choose one thing that doesn't seem to be working, and describe specifically what happens when you do it.
Andrew
PG Music Inc.
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Help! Tech S.O.S (Off topic)
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Joined: Jun 2017
Posts: 2,946
PG Music Staff
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PG Music Staff
Joined: Jun 2017
Posts: 2,946 |
Dear all -
I recently had to replace the hard drive on my 2017 Dell Inspiron laptop, during which several apps were removed including BIAB 2016, running on Windows 10.
So I plugged in the external BIAB drive, ran Disc 1 & ran all the prompts to install the software. The BIAB icon popped up on the desktop. But when I clicked it, I got all sorts of weird error codes, "dividing by 0," etc.
So I went into the BIAB folder and opened it there. RealTracks linked properly to the external drive & I composed a song. But I can't save it to the computer as a .WAV or .mp3 . And I can't save it on the external drive either (BTW what's a SGU file & should I be saving that as well as .mp4?)
It also appears I've lost the ability to load up all the BIAB songs into the program I had on the old hard drive so I can't edit them anymore; I will have to rebuild them from scratch!
Very frustrated, very confused, not very tech-savvy. Would appreciate some help to at least be able to save new creations to my PC going forward, even if I've lost my library. Thanks. When you try to render your songs from the program as .WAV or .MP3, do you get any error messages at all that pop up? I see above you mentioned the "dividing by 0" error, but any in particular when trying to render to an audio file format? Also, when you say your old BIAB files aren't loading, are you going to File | Open to open them, or double clicking on them outside of the program to try and open them? If that latter, it could be a file association with the new program that needs to be set up.
Cheers,
Ember
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update your Band-in-a-Box® 2025 for Windows® Today!
If you’ve already purchased Band-in-a-Box® 2025 for Windows®, great news—a new update is now available! This update introduces a handy new feature: a vertical cursor in the Tracks window that shows the current location across all tracks, and more.
Discover everything included in this free update and download it now at https://www.pgmusic.com/support_windowsupdates.htm#1124
Video: Band-in-a-Box® 2025 for Windows®: Boot Camp: The AI Lyrics Generator
With Band-in-a-Box 2025® for Windows®, we've introduced an exciting new feature: the AI Lyrics Generator! In this video, Tobin guides you step-by-step on how to make the most of this new tool.
Band-in-a-Box® 2025 for Windows®: Boot Camp: The AI Lyrics Generator video.
Check out the forum post for more information.
Video: Band-in-a-Box® 2025 for Windows®: Using VST3 Plugins
Band-in-a-Box 2025® for Windows® now includes support for VST3 plugins, bringing even more creative possibilities to your music production. Join Simon as he guides you through the process in this easy-to-follow demonstration!
Video: Band-in-a-Box® 2025 for Windows®: Using VST3 Plugins
Join the conversation on our forum.
Video: Band-in-a-Box 2025 for Windows: Using The BB Stem Splitter!
In this video, Tobin provides a crash course on using the new BB Stem Splitter feature included in Band-in-a-Box 2025® for Windows®. During this process he also uses the Audio Chord Wizard (ACW) and the new Equalize Tempo feature.
Video: Band-in-a-Box® 2025 for Windows®: Using the BB Stem Splitter
Check out the forum post for some optional Tips & Tricks!
Congrats to Misha (Rustyspoon)…downloaded/installed a full Audiophile 2025!
Breaking News!
We’re thrilled to announce that Rustyspoon has made PG history as the very first person to successfully complete the download and install of the full Band-in-a-Box 2025 Windows Audiophile Edition (with FLAC files)—a whopping 610GB of data!
A big shoutout to Rustyspoon for stepping up to be our test "elf!"
Thank you for your support, Rustyspoon!
Band-in-a-Box 2025 for Windows Videos
With the launch of Band-in-a-Box® 2025 for Windows, we're adding new videos to our YouTube channel. We'll also share them here once they are published so you can easily find all the Band-in-a-Box® 2025 and new Add-on videos in one place!
Whether it's a summary of the new features, demonstrations of the 202 new RealTracks, new XPro Styles PAK 8, or Xtra Styles PAKs 18, information on the 2025 49-PAK, or detailed tutorials for other Band-in-a-Box® 2025 features, we have you covered!
Reference this forum post for One-Stop Shopping of our Band-in-a-Box® 2025 Videos - we will be updating this post as more videos are added!
Band-in-a-Box 2025 for Windows is Here!
Band-in-a-Box® 2025 for Windows is here, packed with major new features and an incredible collection of available new content! This includes 202 RealTracks (in Sets 449-467), plus 20 bonus Unreleased RealTracks in the 2025 49-PAK. There are new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 4, two new sets of “RealDrums Stems,” XPro Styles PAK 8, Xtra Styles PAK 19, and more!
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2025 Free Bonus PAK & 49-PAK Add-ons
We've packed our Free Bonus PAK & 49-PAK with some incredible Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Windows 2025 packages, but for even more Add-ons (including 20 Unreleased RealTracks!) upgrade to the 2025 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.
If you have any questions, feel free to connect with us directly—we’re here to help!
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