I understand your problem is that you cannot get BIAB to even start and you get that message.

There are several things you can do.

Call or chat with PG Music Support
Reinstall BIAB

However, try this first:

Using a file manager or Windows Explorer, navigate to your /BB folder (probably C:/BB) and then go into the Preferences folder under that.

Rename these two files: intrface.bbw (yes, I spelled that right) and MySetup.DK

The files will be recreated by BIAB once it starts. You will have to redo any preferences settings you may have made, since this is the equivalent of Return to Factory Settings, except you can do it without starting BIAB.

If you want to know more, but you don't have to: https://www.pgmusic.com/techfaq67.htm#93



BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors