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I'm encountering a surprising bug. Bb (on my 3 platforms) stopped working in Asio or Was mode which can still be selected but produce zero audio or even visual output). This is happening on my 3 computers equipped with Steinberg UR12 and Cl1 sound cards, which have been working without a hitch for many years in Asio mode. I've nevertheless found a strange workaround: If I enable the 'Write a detailed log of bootup times' option and do open the log file each time Bb is opened, everything works normally aferwards, in the usual Asio mode...  But, if I don't open the log file as requested when opening Bb, my workaround doesn't work. I'm puzzled  Please help me find a viable workaround and forward this bug report to our developer friends. Bb 2024 / 64bit - RAM 64 Go - Intel i9 13900 Best regards!
Last edited by Melody_Maker; 05/14/24 03:52 PM.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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How on earth did you come up with that workaround?
Anyway, I would be surprised if any of your fellow users can solve this one. Have you called PG Music Support?
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Melody Maker,
The most usual cause of ASIO/WAS not working is because another program is that hooks up to audio is open (say something Media Player, a DAW such as Reaper, etc.). Often ASIO only works with one program at a time. By the way, MME is fine. That's what I use. The quality of the sound is identical whichever audio driver is used. The only time I use ASIO/WAS is if I am recording directly into BIAB as those two audio driver reduce latency and help the recording input and BIAB synchronise.
--Noel
MY SONGS...Audiophile BIAB 2024
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Hi Matt,
I just thought of this option to generate a log file, thinking it might help me understand what's going on, and by accident I found that by leaving this option permanently checked and opening the freshly generated log file, the problem disappeared for the duration of the session...
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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@noel96
Thanks for the suggestion, but the problem occurs even when Bb is the only program running. I reinstalled the driver, and even completely reset Bb's preferences, but the problem is somewhere else...
Last edited by Melody_Maker; 05/15/24 02:06 AM.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Was there an update of some kind prior to this happening? I say that as on occasion a Windows update will mess up my audio drivers. Also every time NVIDIA updates happen on both my Internet and my Music computer I have to reset my audio options in Device Manager to my audio interface.
My goal this weekend is to move just enough each day so that no one pokes me to see if I'm dead or not.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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That’s true. A windows update can change your default audio device. It has also on occasion reactivated sound devices I don’t want, like the speakers in my display monitor. I recall the SONAR chief technology officer telling us to disable (not remove) such devices.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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mmaker.
its guesswork by people trying to help you till you post pics of following...
..win recording n playback settings includeing advanced.
..bb audio driver settings.
..usb interface settings.
best bet is when a pc is working great to do settings screen saves so you have a reference if things go pear shaped.
best.
om 🇨🇦 🇬🇧
Last edited by justanoldmuso; 05/15/24 08:28 AM.
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Melody maker,
Sounds like a strange problem. Not one we’ve seen before. We will look into it.
Most likely due to an upgrade of windows, band-in-a-box, audio driver or audio plugin.
Double weird that you can fix it only if you view the log file, which just launches notepad with the text file name. to confirm, if you just dismiss that dialog without displaying the log file the problem is not fixed?
Also, did you update biab at the time the problem appeared?
Have Fun!
Peter Gannon
PG Music Inc.
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Did this start happening after installing an update patch? If so, you should try rolling back to the previous update. You can find out which build you have by going to Help > About Band-in-a-Box.If you just installed build 1111, then you should try installing 1109: download link for build 1109
Blake
PG Music Inc.
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i lost sound on audacity and halion sonic due to settings on my soundblaster sound card. i know you have a diferent card but have the settings changed on the card or in windows?
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Melody maker,
Sounds like a strange problem. Not one we’ve seen before. We will look into it.
Most likely due to an upgrade of windows, band-in-a-box, audio driver or audio plugin.
Double weird that you can fix it only if you view the log file, which just launches notepad with the text file name. to confirm, if you just dismiss that dialog without displaying the log file the problem is not fixed?
Also, did you update biab at the time the problem appeared? Hi Peter, thank you for your interest in my problem. Yes, I confirm that if I dismiss the dialog and thus don't open the log file, Bb can only generate audio in MME mode. This is not random behavior, but reproducible every time. Switching to ASIO or WAS is possible and generates no errors, but no audio is produced. My audio drivers have not been received updates from the manufacturer recently (RME Fireface 800 which is multi-client and Steinberg UR12). I've also tried to isolate the problem by renaming the directories containing the plugins to prevent them from being loaded. I've tried downgrading to version 1109, but the same problem occurs. And my workaround does also the 'trick' then. Best regards
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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i lost sound on audacity and halion sonic due to settings on my soundblaster sound card. i know you have a diferent card but have the settings changed on the card or in windows? No Bob, they haven't.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Did this start happening after installing an update patch? If so, you should try rolling back to the previous update. You can find out which build you have by going to Help > About Band-in-a-Box.If you just installed build 1111, then you should try installing 1109: download link for build 1109Thank you for the suggestion Blake. I tried but got the same result. See my answer to PG above.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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I noticed the same kind of behaviour with the plugin. Biab Standalone seems to work normal.
Not sure where exactly it comes from, but the plugin generates .wav files with size but without content in the folder \bb\plugin\saved tracks.
Recently I had updates on my RME UFX windows audio driver, a Samplitude X8 and a Biab update including biab plugin update to version 6.1.8.
I doubt that it has something to do with the RME driver or Samplitude, as the behaviour with Samplitude X7 is the same and it had been working in the past.
BiaB2023 Plus, Win11, AMD 6-core, 32GByte RAM, RME Fireface UFX, Samplitude ProX7, REAPER 6, Studio ne 5, Melodyne Studio, Toontrack SD3, iZotope MP4, NI Komplete 12, Korg Collection, etc.
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I noticed the same kind of behaviour with the plugin. Biab Standalone seems to work normal.
Not sure where exactly it comes from, but the plugin generates .wav files with size but without content in the folder \bb\plugin\saved tracks.
Recently I had updates on my RME UFX windows audio driver, a Samplitude X8 and a Biab update including biab plugin update to version 6.1.8.
I doubt that it has something to do with the RME driver or Samplitude, as the behaviour with Samplitude X7 is the same and it had been working in the past. Hi Roland, Thank you for your feedback. Actually I'm having the problem with the standalone version and my 'BB plugin\saved tracks' is empty. Anyway, your gear and software being similar to mine that could give a clue to the bug busters:)
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Hi Melody_Maker,
I created a ticket at PG support. Maybe I also found some solution, that seems to work, at least with my songs sometimes.
I clicked at the syle in the plugin window, selected the same style again in the style picker window, loaded it again and generated the song once more.
After that the sound was back, even under ASIO with a setting of 96/24, which I normally use for my productions.
The latest RME USB-win Driver 1250 was obviously not the problem.
It rather looks as if the BBplugin sometimes fails generating the .wav tracks, for whatever reason. Or maybe something is messed up with the realtrack database in the style picker.
(By the way, I also made a complete rebuild of the style picker database, including 3rd party styles)
Kind Regards
Roland
BiaB2023 Plus, Win11, AMD 6-core, 32GByte RAM, RME Fireface UFX, Samplitude ProX7, REAPER 6, Studio ne 5, Melodyne Studio, Toontrack SD3, iZotope MP4, NI Komplete 12, Korg Collection, etc.
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I am afraid what you are describing is similar to an issue reported over a month ago and which has not yet been resolved. This has been discussed with PGM and the only fix was to go back to the BBW3 which was last years version of the application. Or you could just rebuild the style database every time you generate a new song or regenerate an old one. You can ask them for a copy of the old version and try for yourself.
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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>roland: I noticed the same kind of behaviour with the plugin. Biab Standalone seems to work normal.
Not sure where exactly it comes from, but the plugin generates .wav files with size but without content in the folder \bb\plugin\saved tracks.
Recently I had updates on my RME UFX windows audio driver, a Samplitude X8 and a Biab update including biab plugin update to version 6.1.8.
I doubt that it has something to do with the RME driver or Samplitude, as the behaviour with Samplitude X7 is the same and it had been working in the past.
=====
Roland,
Thanks for your detailed report. That helps as it may be related. The plugin uses a similar engine to render the wav files.
Two questions: 1. are you also having problems with silent playback in the standalone band-in-a-box program. For example, if you run c:\bb\bbw64.exe and press play, do you hear sound?
2. In the plugin, inside the style picker are you able to hear sound when you press play, to audition various styles with your chords? And does doing this somehow fix the silent .wav file issue?
Have Fun!
Peter Gannon
PG Music Inc.
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Melody Maker,
A question. If you have booted up, and not done the “workaround fix”, and so biab is silent when you press play … how about if you render to a wav file. Is the wav file created, and full size, but silent ?
Have Fun!
Peter Gannon
PG Music Inc.
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I noticed the same kind of behaviour with the plugin. Biab Standalone seems to work normal.
Not sure where exactly it comes from, but the plugin generates .wav files with size but without content in the folder \bb\plugin\saved tracks.
Recently I had updates on my RME UFX windows audio driver, a Samplitude X8 and a Biab update including biab plugin update to version 6.1.8.
I doubt that it has something to do with the RME driver or Samplitude, as the behaviour with Samplitude X7 is the same and it had been working in the past. Can you try rolling back to a previous version of Band-in-a-Box to see if the problem started after a specific build? download link for build 1109 download link for build 1108 download link for build 1106 download link for build 1104
Blake
PG Music Inc.
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Peter,
Here are my test results:
While no workaround is used so that playback remains silent, a normal wav file can be generated containing a correct and perfectty audible mix of tracks.
Note that after generating such a wav file, some magic happens (a new workaround:) and playback became audible again without having to go through my previous trick.
Generally speaking, I also noticed that playback became audible again each time Bb had to open a text file in notepad, for example in the following menus:
Help/Utilities/Display log text file...
or in: Memo / Bar summary
Please note that I use the standalone version of Bb mainly.
I hope these clarifications help,
Last edited by Melody_Maker; 05/17/24 03:05 PM.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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shot in the dark...and maybe im way wrong but this stuff norma!ly means one must go through a series of possible error steps until one finds the source of the problem.
i would like a point clarified...with more info in this thread from roland and mm...
there are four versions of bb one can use...4 options...viz...
..bb normal operation...ie traditional bb.
..bb as above but in daw plugin mode.
..bb as a vst plugin..ie new version
..bb standalone new version.
which version or versions is the problem occuring in ??
this needs clarifying...and does this problem occur in all versions ?
also has anyone tried a test useing a user specified folder ?
instead of default bb folder for saved wavs... ?
it is important to remember to carefully name the 'SavedTracks' folder where the wavs are stored. im in the process of testing each of the four versions to see
if i can replicate the problems re the wavs etc.
in summary which versions of bb do these problems occur in ?
reason i ask is in normal bb in daw plugin d n d mode i get no problems.
i have generate log option turned off.
Whats confused me is the use of the word 'standalone'...this seems to suggest
the lsst of the four options ??
maybe ill get egg on my face...so be it...but im curious in case i come across the problems described....
to the two users mm and roland please clarify which versions your problems occur....thanks.
addendum..
..im assuming we are talking new 64 bit bb versions..?
..if options 3 or 4 what are the rendering options settings in new version preferences ??
..as an alternative to option 4 if thats being used...whats the problem useing option 2...which is what i use ?? is there a reason ??
happiness.
om
Last edited by justanoldmuso; 05/17/24 05:06 PM.
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> Generally speaking, I also noticed that playback became audible again each time Bb had to open a text file in notepad, for example in the following menus:Help/Utilities/Display log text file...or in: Memo / Bar summary
Interesting. Launching notepad.exe is just the standard windows shell command to do that, which somehow gets the audio working.
Have Fun!
Peter Gannon
PG Music Inc.
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I noticed the same kind of behaviour with the plugin. Biab Standalone seems to work normal.
Not sure where exactly it comes from, but the plugin generates .wav files with size but without content in the folder \bb\plugin\saved tracks.
Recently I had updates on my RME UFX windows audio driver, a Samplitude X8 and a Biab update including biab plugin update to version 6.1.8.
I doubt that it has something to do with the RME driver or Samplitude, as the behaviour with Samplitude X7 is the same and it had been working in the past. Can you try rolling back to a previous version of Band-in-a-Box to see if the problem started after a specific build? download link for build 1109 download link for build 1108 download link for build 1106 download link for build 1104Blake, I just downloaded all the previous builds that you linked to. I started by installing oldest build 1104 and found that the problem was already there. So I didn't see any point in testing the following builds to answer your question. Thank you for your interest in solving this problem!
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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> Generally speaking, I also noticed that playback became audible again each time Bb had to open a text file in notepad, for example in the following menus:Help/Utilities/Display log text file...or in: Memo / Bar summary
Interesting. Launching notepad.exe is just the standard windows shell command to do that, which somehow gets the audio working. Dear Peter, I was finally able to identify the source of my problem and fix it : For ASIO or WAS to work straight away when Bb is launched, the CoyoteWT DXi instrument package needs to be installed on the system even if the song uses no MIDI but only realtracks. However, during Bb 2024 installation, a "Coyote WaveTable DXi Synth" checkbox appears as optional, which may be misleading. So, as soon as I installed CoyoteWT, ASIO or WAS audio output started working properly again. (Installer source in C:\Bb\Data\Installers\SetupCoyoteWT13.exe) My 2 cents : Either make the installation of Coyote mandatory (no checkbox), or make sure that its absence doesn't interfere with the initialization of the ASIO driver when Bb is launched. Hope this will be useful  Best regards Bob
Last edited by Melody_Maker; 05/21/24 02:40 AM.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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I’ve been having a similar problem, that occurred yesterday, and a few times in the past.
A BIAB Song file that was fine and played through okay, would, after regeneration, or simply upon opening the file a second time, become inaudible upon playback. Swapping to either ASIO / WASPI / MME had no effect.
Yesterday, my song was playing okay, but when I swapped the Style in my Song to ‘FORTIFY.STY Fortifying Cool Bossa Horns’, the song became inaudible; eventually BIAB crash down.
I tried the song again with the previous Style, and it played back okay.
Yet the Style: ‘FORTIFY.STY Fortifying Cool Bossa Horns’, plays back okay with other BIAB songs; a few other Styles created the same issue, but not all of them.
I tried some of the solutions in this forum, but to no avail.
I found the only solution was to create a new BIAB Song file, and Copy & Paste everything from the old file, and it works okay now; its as if the file becomes corrupted somehow.
To coin a phrase from the Americas – “It’s a thinker”
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Redshawn.
i will test fortify style today and report back.
fyi i set up a series of tips in the pg tips forum as a checklist for people re useing a pc for music production and assessing whether a pc is suitable for music production...some arent without proper optimisation or tweaking.
there are a ton of reasons why a user might encounter problems.
the best way to nail down the essence of the problem is to provide the info i suggest in the tips forum includeing pics of your sound interface and biab driver and win settings...otherwise people trying to help you are just guessing. also it will help pg support hopefully diagnose.
fyi...i would like a buck for each time someone has said to me 'but my pc runs all my other apps fine'...but music production isnt like other apps. if you doubt me go on gearspace.com whether thousands of studios big and small hang out and start a thread 'why do i get problems running music apps but pc runs all other apps fine.'
in summary ive seen some really odd problems over the years with peoples pc's.
btw what is your sound interface ?
maybe it IS a biab issue in your case...but ill run tests.
At your leisure read my tips.
happiness.
om 🇨🇦🇨🇦 🇬🇧🇬🇧
Last edited by justanoldmuso; 05/24/24 04:18 AM.
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Band-in-a-Box for Windows
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Joined: Jan 2020
Posts: 2,723
Veteran
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Veteran
Joined: Jan 2020
Posts: 2,723 |
RedShawn.
see my previous post re posting your settings etc.
try as i might in testing FORTIFY a bossa style...i could not get any problems to occur.
it would help if you were to detail every step...so people can try to reproduce the problem...maybe others can nail down the problem...but all as expected and normal here.
music production is a finicky beast sometimes...lol.
ps...i never need to use mme here.
what is your sound interface ?
happiness.
om
Last edited by justanoldmuso; 05/24/24 07:18 AM.
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Band-in-a-Box for Windows
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Joined: Aug 2011
Posts: 10,149
Veteran
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Veteran
Joined: Aug 2011
Posts: 10,149 |
Redshawn66, if you are using Band-in-a-Box for Windows, when it looks like a song file has become corrupt one "trick" you can try is to run the file through RealBand.
First save the suspected corrupt song file under a new name to create a backup.
Open RealBand.
Use F3 or the File > Open ... command to load the suspected corrupt song file into RealBand.
Use F4 or File > Save to save the suspected corrupt file under the same file name or File > Save As ... to save the suspected corrupt file under a new name.
Open Band-in-a-Box.
Load the file opened and saved in RealBand.
Sometimes this simple "trick" works and sometimes it don't but if it is a song file you would like to keep then why not try this?
Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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Band-in-a-Box for Windows
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Joined: Oct 2020
Posts: 8
Newbie
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Newbie
Joined: Oct 2020
Posts: 8 |
A big thanks to those responding in the conversation, lots of advice and tips from other end-users experiencing similar issues, which gives me confidents I’m not alone; there seems to be a lot of love for the PG Music Software.
I think 1951 was the first computer, and so much has evolved since then. If I had a quid for every hour lost due to computer problems over my life…… Really, they’re still in the experimental stages, and are very technical, one tiny configuration issue can create all sorts of issues.
All is well today, so the show can go on, but I will consult the PG Tips, and join the forums again with the necessary specs.
Blessed Thanks & Peace
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Band-in-a-Box for Windows
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Joined: Jan 2020
Posts: 45
Enthusiast
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Enthusiast
Joined: Jan 2020
Posts: 45 |
Hi Peter,
I didn't notice any problems with the standalone nor auditing in the style picker. Both produce audio sound, Seems to be a problem with the render function of the plugin.
Kind Regards
Roland
BiaB2023 Plus, Win11, AMD 6-core, 32GByte RAM, RME Fireface UFX, Samplitude ProX7, REAPER 6, Studio ne 5, Melodyne Studio, Toontrack SD3, iZotope MP4, NI Komplete 12, Korg Collection, etc.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2024 Italian for Windows is Here!
Ci siamo dati da fare e abbiamo aggiunto oltre 50 nuove funzionalità e una straordinaria raccolta di nuovi contenuti, tra cui 222 RealTracks, nuovi RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, Playable RealTracks Set 3, Playable RealDrums Set 2, due nuovi set di "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 e altro ancora!
Tutti Pacchetti | Nuove Caratteristiche
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Band-in-a-Box® 2024 apporte plus de 50 fonctions nouvelles ainsi qu'une importante de contenus nouveaux à savoir : 222 RealTracks, des RealStyles nouveaux, des SuperTracks MIDI, des Etudes d'Instruments, des Prestations d'Artistes, des "Morceaux avec Choeurs", un Set 3 de Tracks Jouables, un Set 2 de RealDrums Jouables, deux nouveaux Sets de "RealDrums Stems", des Styles XPro PAK 6, des Xtra Styles PAK 17 et bien plus encore!
Tous Packages | Nouvelles Fonctionnalités
Video: Making a Song with Band-in-a-Box®, ChatGPT, and Synth V
Take your Band-in-a-Box® project to a whole new level when you incorporate ChatGPT and Synth V to add lyrics and vocals to your song!
We wanted to demonstrate how this is done with our video, where we show you how to go from nothing to a finished "radio ready" modern pop song by combining the features of Band-in-a-Box®, ChatGPT, and Synth V!
Listen to the finished song, so you get a listen to the finished product: https://demos.pgmusic.com/misc/behindthefame.m4a
If you like it, watch the video. Either way, let's hear your comments!
Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function
User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
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Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
Update Your PowerTracks Pro Audio 2024 Today!
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