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Upgrade without prior version #818931 08/06/24 01:17 PM Band-in-a-Box for Windows
Joined: Jun 2002 Posts: 4 MA J jazzbass12 OP Newbie
OP jazzbass12 Newbie J Joined: Jun 2002 Posts: 4 MA	Hi, I haven't used BIAB in years and want to get back into it. I cant find my old install files or SN. I am on a new machine. If I purchase a upgrade rather than "First Time Purchase" will it install fresh without a prior version and be functional? I seem to remember years ago I didn't need the prior version installed. Thanks

Re: Upgrade without prior version jazzbass12 #818933 08/06/24 01:27 PM Band-in-a-Box for Windows
Joined: Jun 2020 Posts: 2,323 United States Bass Thumper Veteran
Bass Thumper Veteran Joined: Jun 2020 Posts: 2,323 United States	Hey jazzbass12, btw, nice screen name I would call customer support . . . they are a pleasure to work with and will get you squared away. https://soundcloud.com/user-646279677 BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.

Re: Upgrade without prior version jazzbass12 #818981 08/07/24 06:04 AM Band-in-a-Box for Windows
Joined: Jan 2001 Posts: 911 Springfield, MO J Joseph Land Expert
Joseph Land Expert J Joined: Jan 2001 Posts: 911 Springfield, MO	jazzbass12: If you did purchase the old version from PGMusic, you might find that the old version is registered and might show up in your account section under Downloads, otherwise it's best you call support and see how they can work with you. BIAB2024 Windows 10 Pro WA6NCB

Re: Upgrade without prior version jazzbass12 #819234 08/09/24 05:18 AM Band-in-a-Box for Windows
Joined: Jun 2002 Posts: 4 MA J jazzbass12 OP Newbie
OP jazzbass12 Newbie J Joined: Jun 2002 Posts: 4 MA	Just a follow up. I called Customer Service and explained my situation. They resolved the issue. Great service!!!!!!

Re: Upgrade without prior version jazzbass12 #819236 08/09/24 06:07 AM Band-in-a-Box for Windows
Joined: Oct 2008 Posts: 19,134 Australia Noel96 Veteran
Noel96 Veteran Joined: Oct 2008 Posts: 19,134 Australia	Originally Posted by jazzbass12 Just a follow up. I called Customer Service and explained my situation. They resolved the issue. Great service!!!!!! That's my experience, too. PG Music give amazing customer service. I'm glad to hear that you got it all sorted out. MY SONGS... Audiophile BIAB 2024 audios on Soundcloud

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Watch the XPro Styles PAK 7 Overview & Styles Demos video.

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