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Joined: Feb 2015
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Posts: 105 |
Hey, all. I bought a Microsoft Surface Pro X (refurbished) for BIAB so it can sit on my music stand. It arrived today. I installed my ultra pak 2021, let it do its thing, searched for upgrades to BIAB and installed the one it found, and then when I went to use it I immediately got an error saying something about an access violation as soon as the program loaded. It told me to save my work and I could keep using the program but this error appears whenever it loads. For a brand new computer this is pretty disheartening. Is there an easy fix for this? Pretty please? I don’t want to have to return the Surface. It’s just what I need and the speakers are incredible.
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Joined: Jun 2012
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Joined: Jun 2012
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It should give a detailed error message and allow you to email it to PG Music Support. You might also be able to post the message here.
It might be related to the sound settings being used on the Surface Pro.
Is there a large message attached to the error that you could post?
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Beginners Forum
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Joined: Feb 2015
Posts: 105
Apprentice
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OP
Apprentice
Joined: Feb 2015
Posts: 105 |
Sure, here's the message:
An exception error has occurred. You can continue to use the program, but should likely save your work and reboot program.
Access violation at address 0000000000781E34 in module 'bbw64.exe'. Read of address 00000000000005F9.
------------------------------------------------------------------------------ Exception log with detailed tech info. Generated on 9/12/2024 12:09:11 AM. You may send it to the application vendor, helping them to understand what had happened. Application title: Band-in-a-Box® - NONAME.SGU Application file: C:\bb\bbw64.exe ------------------------------------------------------------------------------ Exception class: EAccessViolation Exception message: Access violation at address 0000000000781E34 in module 'bbw64.exe'. Read of address 00000000000005F9. Exception address: 0000000000781E34 ------------------------------------------------------------------------------ Main thread ID = 7712 Exception thread ID = 7712 ------------------------------------------------------------------------------ Exception stack Stack list, generated 9/12/2024 12:09:10 AM [0000000000781E34]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms11TCustomForm18SetAlphaBlendValueEh [0000000001348C8D]{bbw64.exe } JclDebug._ZN8Jcldebug17TJclStackInfoListC3EbiPvbS1_S1_ [00000000013485A8]{bbw64.exe } JclDebug._ZN8Jcldebug18JclCreateStackListEbiPvbS0_ [00000000013484B9]{bbw64.exe } JclDebug._ZN8Jcldebug21DoExceptionStackTraceEPN6System7TObjectEPvbS3_ [000000000134A0D3]{bbw64.exe } JclDebug._ZN8Jcldebug14DoExceptNotifyEPN6System7TObjectEPvbS3_ [0000000001337F75]{bbw64.exe } JclHookExcept._ZN13Jclhookexcept13TNotifierItem8DoNotifyEPN6System7TObjectEPvbS4_ [00000000013381BC]{bbw64.exe } JclHookExcept._ZN13Jclhookexcept14DoExceptNotifyEPN6System7TObjectEPvbS3_ [000000000133835F]{bbw64.exe } JclHookExcept._ZN13Jclhookexcept19HookedExceptObjProcEPN6System16TExceptionRecordE [0000000000411979]{bbw64.exe } System._ZN6System23_DelphiExceptionHandlerEPNS_16TExceptionRecordEyPvS2_ [00007FFD1D57303C]{ntdll.dll } ZwWaitLowEventPair [00007FFD1D435998]{ntdll.dll } ZwWaitLowEventPair [00007FFD1D516580]{ntdll.dll } ZwWaitLowEventPair [00007FFD1D4357E0]{ntdll.dll } ZwWaitLowEventPair [0000000000781E34]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms11TCustomForm18SetAlphaBlendValueEh [00000000011B0881]{bbw64.exe } unitSplashBB._ZN12Unitsplashbb9TSplashBB8setAlphaEh (Line 410, "unitSplashBB.pas" + 12) [00000000011B0D5E]{bbw64.exe } unitSplashBB._ZN12Unitsplashbb9TSplashBB13callbackTimerEPN6System7TObjectE (Line 513, "unitSplashBB.pas" + 6) [00000000006C0972]{bbw64.exe } Vcl.ExtCtrls._ZN3Vcl8Extctrls6TTimer5TimerEv [00000000006C0788]{bbw64.exe } Vcl.ExtCtrls._ZN3Vcl8Extctrls6TTimer7WndProcERN6Winapi8Messages8TMessageE [000000000053ED86]{bbw64.exe } System.Classes._ZN6System7Classes10StdWndProcEP6HWND__jyy [00007FFD1A3CE1EC]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A358734]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A354BDC]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A36A360]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A36A9A0]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A3980D4]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A3999BC]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A397844]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A3978FC]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A3CDBDC]{user32.dll } SetThreadCursorCreationScaling [0000000000788CF4]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication10MessageBoxEPKwS3_i [0000000000788FEB]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication13ShowExceptionEPN6System8Sysutils9ExceptionE [0000000001383F55]{bbw64.exe } W0._ZN2W011TBandWindow12AppExceptionEPN6System7TObjectEPNS1_8Sysutils9ExceptionE (Line 13879, "w0.pas" + 5) [0000000000788B1B]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication15HandleExceptionEPN6System7TObjectE [00000000006C079F]{bbw64.exe } Vcl.ExtCtrls._ZN3Vcl8Extctrls6TTimer7WndProcERN6Winapi8Messages8TMessageE [000000000053ED86]{bbw64.exe } System.Classes._ZN6System7Classes10StdWndProcEP6HWND__jyy [00007FFD1A3CE1EC]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A358734]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A354BDC]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A3CDBDC]{user32.dll } SetThreadCursorCreationScaling [0000000000788444]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication14ProcessMessageER6tagMSG [00000000007884B8]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication13HandleMessageEv [0000000000788954]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication3RunEv [0000000001487704]{bbw64.exe } BBW64.initialization (Line 581, "BBW64.dpr" + 144) [00007FFD1BEE09FC]{KERNEL32.DLL} uaw_wcsrchr [00007FFD1BE77BB0]{KERNEL32.DLL} uaw_wcsrchr [00007FFD1D47C528]{ntdll.dll } ZwWaitLowEventPair ------------------------------------------------------------------------------ Call stack for main thread Stack list, generated 9/12/2024 12:09:13 AM [0000000001348DA5]{bbw64.exe } JclDebug._ZN8Jcldebug17TJclStackInfoList16CaptureBackTraceEv [0000000001348C8D]{bbw64.exe } JclDebug._ZN8Jcldebug17TJclStackInfoListC3EbiPvbS1_S1_ [000000000134861B]{bbw64.exe } JclDebug._ZN8Jcldebug18JclCreateStackListEbiPvbS0_S0_ [0000000001348753]{bbw64.exe } JclDebug._ZN8Jcldebug25JclCreateThreadStackTraceEby [0000000001348816]{bbw64.exe } JclDebug._ZN8Jcldebug31JclCreateThreadStackTraceFromIDEbj [000000000134D95C]{bbw64.exe } newexception._ZN12Newexception16TExceptionDialog12CreateReportEv (Line 447, "NewException.pas" + 18) [000000000134D345]{bbw64.exe } newexception._ZN12Newexception16TExceptionDialog13CreateDetailsEv (Line 395, "NewException.pas" + 5) [000000000135065D]{bbw64.exe } newexception._ZN12Newexception16TExceptionDialog15UMCreateDetailsERN6Winapi8Messages8TMessageE (Line 878, "NewException.pas" + 3) [0000000000410511]{bbw64.exe } System._ZN6System7TObject8DispatchEPv [00000000005DB5D6]{bbw64.exe } Vcl.Controls._ZN3Vcl8Controls8TControl7WndProcERN6Winapi8Messages8TMessageE [00000000005E2BEC]{bbw64.exe } Vcl.Controls._ZN3Vcl8Controls11TWinControl7WndProcERN6Winapi8Messages8TMessageE [0000000000779FCE]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms11TCustomForm7WndProcERN6Winapi8Messages8TMessageE [00000000005E1E0C]{bbw64.exe } Vcl.Controls._ZN3Vcl8Controls11TWinControl11MainWndProcERN6Winapi8Messages8TMessageE [000000000053ED86]{bbw64.exe } System.Classes._ZN6System7Classes10StdWndProcEP6HWND__jyy [00007FFD1A3CE1EC]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A358734]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A354BDC]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A3CDBDC]{user32.dll } SetThreadCursorCreationScaling [0000000000788444]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication14ProcessMessageER6tagMSG [00000000007884B8]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication13HandleMessageEv [000000000078114A]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms11TCustomForm9ShowModalEv [00000000013EDD6E]{bbw64.exe } formsSPECIALBBW._ZN15Formsspecialbbw7TPTForm9ShowModalEv (Line 305, "formsSPECIALBBW.pas" + 4) [0000000001350490]{bbw64.exe } newexception._ZN12Newexception16TExceptionDialog13ShowExceptionEPN6System7TObjectEPN8Jcldebug15TJclDebugThreadE (Line 868, "NewException.pas" + 31) [000000000134EF52]{bbw64.exe } newexception._ZN12Newexception16TExceptionDialog16ExceptionHandlerEPN6System7TObjectEPNS1_8Sysutils9ExceptionE (Line 619, "NewException.pas" + 13) [0000000001383F95]{bbw64.exe } W0._ZN2W011TBandWindow12AppExceptionEPN6System7TObjectEPNS1_8Sysutils9ExceptionE (Line 13883, "w0.pas" + 9) [0000000000788B1B]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication15HandleExceptionEPN6System7TObjectE [00000000006C079F]{bbw64.exe } Vcl.ExtCtrls._ZN3Vcl8Extctrls6TTimer7WndProcERN6Winapi8Messages8TMessageE [000000000053ED86]{bbw64.exe } System.Classes._ZN6System7Classes10StdWndProcEP6HWND__jyy [00007FFD1A3CE1EC]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A358734]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A354BDC]{user32.dll } SetThreadCursorCreationScaling [00007FFD1A3CDBDC]{user32.dll } SetThreadCursorCreationScaling [0000000000788444]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication14ProcessMessageER6tagMSG [00000000007884B8]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication13HandleMessageEv [0000000000788954]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication3RunEv [0000000001487704]{bbw64.exe } BBW64.initialization (Line 581, "BBW64.dpr" + 144) [00007FFD1BEE09FC]{KERNEL32.DLL} uaw_wcsrchr [00007FFD1BE77BB0]{KERNEL32.DLL} uaw_wcsrchr [00007FFD1D47C528]{ntdll.dll } ZwWaitLowEventPair ------------------------------------------------------------------------------ System : Home Edition, Version: 10.0, Build: 5867, "" Processor: AMD, Virtual CPU @ 3.14GHz, 1500 MHz MMX SSE SSE2 SSE3 SSE41 SSE42 64 bits DEP Memory: 15840; free 9451 Display : 1440x960 pixels, 32 bpp ------------------------------------------------------------------------------ List of loaded modules: [0000000000400000] C:\bb\bbw64.exe 2021.0.0.845 - 2021.0.0.845 Unit versioning information: JCL\source\common $URL$ $Revision$ $Date$ [0000000023920000] C:\bb\Data\libx64\GP5.DLL <0000000000400000> (no module version info) [0000000023B10000] C:\bb\Data\libx64\lic0764.dll <0000000000400000> 1.0.0.0 - 1.0.0.0 [000000002A230000] C:\bb\Data\libx64\BBWRES2.DLL <0000000000400000> (no module version info) [0000000064740000] C:\bb\Data\libx64\libsndfile64bit.DLL 1.0.28.0 - 1.0.28.0 A library for reading and writing audio files. [0000000180000000] C:\Program Files\Coyote\CoyoteWT\CoyoteWT.dll 1.0.0.1 - 1, 0, 0, 1 CoyoteWT DLL [00007FFCBE3A0000] C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24070.5-0\MpOav.dll 4.18.24070.5 - 4.18.24070.5 (e798126f926dd886b32c6c109a80cc3baf14090c) IOfficeAntiVirus Module [00007FFCC08C0000] C:\Windows\System32\Windows.Media.MediaControl.dll 10.0.22621.3527 - 10.0.22621.1 (WinBuild.160101.0800) Windows Runtime MediaControl server DLL [00007FFCC1CD0000] C:\Windows\SYSTEM32\WMVCORE.DLL 12.0.22621.3527 - 12.0.22621.3527 (WinBuild.160101.0800) Windows Media Playback/Authoring DLL [00007FFCD3010000] C:\Windows\System32\quartz.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) DirectShow Runtime. [00007FFCDC640000] C:\Windows\system32\wbem\wbemdisp.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) WMI Scripting [00007FFCDC700000] C:\bb\Data\libx64\elastiqueHarmony.dll (no module version info) [00007FFCDD910000] C:\Windows\system32\wbem\fastprox.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) WMI Custom Marshaller [00007FFCDF450000] C:\Windows\SYSTEM32\MFReadWrite.dll 10.0.22621.3958 - 10.0.22621.3958 (WinBuild.160101.0800) Media Foundation ReadWrite DLL [00007FFCDFA70000] C:\Windows\System32\FrameServerClient.dll 10.0.22621.3880 - 10.0.22621.3880 (WinBuild.160101.0800) Frame Server Client DLL [00007FFCDFBC0000] C:\Windows\SYSTEM32\dsound.dll 10.0.22621.3527 - 10.0.22621.1 (WinBuild.160101.0800) DirectSound [00007FFCE1620000] C:\Windows\system32\dataexchange.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Data exchange [00007FFCE1760000] C:\Windows\system32\Oleacc.dll 7.2.22621.2506 - 7.2.22621.2506 (WinBuild.160101.0800) Active Accessibility Core Component [00007FFCE24E0000] C:\bb\Data\libx64\dllelastiquePro.dll (no module version info) [00007FFCE2FA0000] C:\Windows\SYSTEM32\winspool.drv 10.0.22621.3810 - 10.0.22621.2506 (WinBuild.160101.0800) Windows Spooler Driver [00007FFCE3330000] C:\bb\Data\libx64\portaudio_x64.dll (no module version info) [00007FFCE3860000] C:\Windows\SYSTEM32\wdmaud.drv 10.0.22621.3527 - 10.0.22621.1 (WinBuild.160101.0800) Winmm audio system driver [00007FFCE38E0000] C:\bb\Data\libx64\dllelastiquePro3.dll (no module version info) [00007FFCE5740000] C:\Windows\system32\wbem\wbemprox.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) WMI [00007FFCE5760000] C:\Windows\SYSTEM32\amsi.dll 10.0.22621.3527 - 10.0.22621.3527 (WinBuild.160101.0800) Anti-Malware Scan Interface [00007FFCE5A60000] C:\Windows\system32\wbem\wmiutils.dll 10.0.22621.3672 - 10.0.22621.2792 (WinBuild.160101.0800) WMI [00007FFCE5AB0000] C:\Windows\SYSTEM32\ResampleDmo.DLL 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Windows Media Resampler [00007FFCE66B0000] C:\Windows\SYSTEM32\textinputframework.dll 10.0.22621.4111 - 10.0.22621.4111 (WinBuild.160101.0800) "TextInputFramework.DYNLINK" [00007FFCE6D50000] C:\Windows\SYSTEM32\WMASF.DLL 12.0.22621.1 - 12.0.22621.1 (WinBuild.160101.0800) Windows Media ASF DLL [00007FFCEB100000] C:\bb\Data\libx64\libmediatoolsx64.dll (no module version info) [00007FFCED3D0000] C:\Windows\SYSTEM32\winmmbase.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Base Multimedia Extension API DLL [00007FFCED9A0000] C:\Windows\SYSTEM32\MSACM32.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft ACM Audio Filter [00007FFCED9E0000] C:\bb\Data\libx64\libfastdsp.dll (no module version info) [00007FFCEF440000] C:\bb\Data\libx64\libmediatoolsXPx64.dll (no module version info) [00007FFCF1BA0000] C:\Windows\WinSxS\arm64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.4111_none_270dd0d573877480\comctl32.dll 6.10.22621.4111 - 6.10 (WinBuild.160101.0800) User Experience Controls Library [00007FFCF31D0000] C:\Windows\system32\ApplicationTargetedFeatureDatabase.dll 10.0.22621.4111 - 10.0.22621.4111 (WinBuild.160101.0800) ApplicationTargetedFeatureDatabase [00007FFCF7D00000] C:\Windows\SYSTEM32\wsock32.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Windows Socket 32-Bit DLL [00007FFCF7EB0000] C:\Windows\System32\Windows.UI.dll 10.0.22621.3958 - 10.0.22621.1 (WinBuild.160101.0800) Windows Runtime UI Foundation DLL [00007FFCF99E0000] C:\Windows\System32\FrameServerMonitorClient.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Frame Server Monitor Client DLL [00007FFCF9A70000] C:\Windows\System32\ATL.DLL 3.5.2284.0 - 3.05.2284 ATL Module for Windows XP (Unicode) [00007FFCFACE0000] C:\Windows\SYSTEM32\TextShaping.dll 10.0.22621.4036 - 10.0.22621.4036 (WinBuild.160101.0800) Microsoft Text Shaping Library [00007FFCFB6D0000] C:\Windows\SYSTEM32\wbemcomn.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) WMI [00007FFCFC980000] C:\Windows\SYSTEM32\midimap.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Microsoft MIDI Mapper [00007FFCFCCA0000] C:\Windows\SYSTEM32\msacm32.drv 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft Sound Mapper [00007FFCFCDB0000] C:\Windows\System32\l3codeca.acm 1.9.0.401 - 1, 9, 0, 0401 MPEG Layer-3 Audio Codec for MSACM [00007FFCFCDE0000] C:\Windows\System32\mfksproxy.dll 10.0.22621.3527 - 10.0.22621.3527 (WinBuild.160101.0800) Dshow MF Bridge DLL DLL [00007FFCFCE60000] C:\Windows\System32\devenum.dll 10.0.22621.3527 - 10.0.22621.1 (WinBuild.160101.0800) Device enumeration. [00007FFCFD0A0000] C:\Windows\SYSTEM32\mpr.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Multiple Provider Router DLL [00007FFCFE480000] C:\Windows\SYSTEM32\netapi32.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Net Win32 API DLL [00007FFD001F0000] C:\Windows\SYSTEM32\CoreUIComponents.dll 10.0.22621.4169 - 10.0.22621.4169 Microsoft Core UI Components Dll [00007FFD00AC0000] C:\Windows\SYSTEM32\AUDIOSES.DLL 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Audio Session [00007FFD00FC0000] C:\Windows\SYSTEM32\wininet.dll 11.0.22621.3958 - 11.00.22621.1 (WinBuild.160101.0800) Internet Extensions for Win32 [00007FFD02BC0000] C:\Windows\system32\wbem\wbemsvc.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) WMI [00007FFD02CB0000] C:\Windows\SYSTEM32\ksuser.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) User CSA Library [00007FFD02EB0000] C:\Windows\SYSTEM32\version.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Version Checking and File Installation Libraries [00007FFD035A0000] C:\Windows\SYSTEM32\msgsm32.acm 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft GSM 6.10 Audio CODEC for MSACM [00007FFD03670000] C:\Windows\SYSTEM32\msg711.acm 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft CCITT G.711 (A-Law and u-Law) CODEC for MSACM [00007FFD03C70000] C:\Windows\SYSTEM32\msadp32.acm 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft ADPCM CODEC for MSACM [00007FFD07DB0000] C:\Windows\system32\twinapi.appcore.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) twinapi.appcore [00007FFD08E20000] C:\Windows\SYSTEM32\MMDevAPI.DLL 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) MMDevice API [00007FFD0A2E0000] C:\Windows\SYSTEM32\msdmo.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) DMO Runtime [00007FFD0A770000] C:\Windows\SYSTEM32\imaadp32.acm 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) IMA ADPCM CODEC for MSACM [00007FFD0B2F0000] C:\Windows\SYSTEM32\winmm.dll 10.0.22621.3672 - 10.0.22621.1 (WinBuild.160101.0800) MCI API DLL [00007FFD0B5A0000] C:\Windows\SYSTEM32\msimg32.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) GDIEXT Client DLL [00007FFD0BDF0000] C:\Windows\SYSTEM32\AVRT.dll 10.0.22621.3374 - 10.0.22621.1 (WinBuild.160101.0800) Multimedia Realtime Runtime [00007FFD0BE10000] C:\Windows\SYSTEM32\RTWorkQ.DLL 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Realtime WorkQueue DLL [00007FFD0BE70000] C:\Windows\SYSTEM32\MFPlat.DLL 10.0.22621.3672 - 10.0.22621.1 (WinBuild.160101.0800) Media Foundation Platform DLL [00007FFD0C550000] C:\Windows\System32\MFCORE.dll 10.0.22621.4169 - 10.0.22621.1 (WinBuild.160101.0800) Media Foundation Core DLL [00007FFD0CF30000] C:\Windows\System32\MFSENSORGROUP.dll 10.0.22621.3810 - 10.0.22621.3810 (WinBuild.160101.0800) Media Foundation Sensor Group DLL [00007FFD10650000] C:\Windows\SYSTEM32\CoreMessaging.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Microsoft CoreMessaging Dll [00007FFD12640000] C:\Windows\SYSTEM32\security.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Security Support Provider Interface [00007FFD12F70000] C:\Windows\system32\uxtheme.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft UxTheme Library [00007FFD135D0000] C:\Windows\SYSTEM32\dwmapi.dll 10.0.22621.3672 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft Desktop Window Manager API [00007FFD13EB0000] C:\Windows\SYSTEM32\resourcepolicyclient.dll 10.0.22621.3527 - 10.0.22621.3527 (WinBuild.160101.0800) Resource Policy Client [00007FFD14100000] C:\Windows\System32\dbghelp.dll 10.0.22621.3593 - 10.0.22621.3593 (WinBuild.160101.0800) Windows Image Helper [00007FFD147B0000] C:\Windows\SYSTEM32\wintypes.dll 10.0.22621.3810 - 10.0.22621.1 (WinBuild.160101.0800) Windows Base Types DLL [00007FFD14A30000] C:\Windows\SYSTEM32\windows.storage.dll 10.0.22621.4169 - 10.0.22621.3527 (WinBuild.160101.0800) Microsoft WinRT Storage API [00007FFD166A0000] C:\Windows\SYSTEM32\wtsapi32.dll 10.0.22621.3374 - 10.0.22621.3374 (WinBuild.160101.0800) Windows Remote Desktop Session Host Server SDK APIs [00007FFD166D0000] C:\Windows\SYSTEM32\SECUR32.DLL 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Security Support Provider Interface [00007FFD169F0000] C:\Windows\SYSTEM32\kernel.appcore.dll 10.0.22621.3958 - 10.0.22621.3958 (WinBuild.160101.0800) AppModel API Host [00007FFD16B20000] C:\Windows\SYSTEM32\ntmarta.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Windows NT MARTA provider [00007FFD16D50000] C:\Windows\SYSTEM32\SSPICLI.DLL 10.0.22621.3810 - 10.0.22621.3810 (WinBuild.160101.0800) Security Support Provider Interface [00007FFD171F0000] C:\Windows\SYSTEM32\USERENV.dll 10.0.22621.3527 - 10.0.22621.1 (WinBuild.160101.0800) Userenv [00007FFD17440000] C:\Windows\SYSTEM32\WINTRUST.dll 10.0.22621.4111 - 10.0.22621.4111 (WinBuild.160101.0800) Microsoft Trust Verification APIs [00007FFD17550000] C:\Windows\SYSTEM32\CRYPTBASE.DLL 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Base cryptographic API DLL [00007FFD17640000] C:\Windows\SYSTEM32\MSASN1.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) ASN.1 Runtime APIs [00007FFD17AB0000] C:\Windows\SYSTEM32\WINSTA.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Winstation Library [00007FFD17E50000] C:\Windows\SYSTEM32\DEVOBJ.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Device Information Set DLL [00007FFD17EA0000] C:\Windows\SYSTEM32\cfgmgr32.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Configuration Manager DLL [00007FFD17FA0000] C:\Windows\SYSTEM32\UMPDC.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) User Mode Power Dependency Coordinator [00007FFD181A0000] C:\Windows\SYSTEM32\powrprof.dll 10.0.22621.3958 - 10.0.22621.3374 (WinBuild.160101.0800) Power Profile Helper DLL [00007FFD18210000] C:\Windows\SYSTEM32\sxs.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Fusion 2.5 [00007FFD18320000] C:\Windows\SYSTEM32\apphelp.dll 10.0.22621.3810 - 10.0.22621.1 (WinBuild.160101.0800) Application Compatibility Client Library [00007FFD18430000] C:\Windows\SYSTEM32\CRYPT32.dll 10.0.22621.4169 - 10.0.22621.1 (WinBuild.160101.0800) Crypto API32 [00007FFD186D0000] C:\Windows\SYSTEM32\profapi.dll 10.0.22621.4111 - 10.0.22621.4111 (WinBuild.160101.0800) User Profile Basic API [00007FFD187F0000] C:\Windows\System32\gdi32full.dll 10.0.22621.3958 - 10.0.22621.3958 (WinBuild.160101.0800) GDI Client DLL [00007FFD189F0000] C:\Windows\System32\bcryptPrimitives.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Windows Cryptographic Primitives Library [00007FFD18C00000] C:\Windows\System32\win32u.dll 10.0.22621.4169 - 10.0.22621.4169 (WinBuild.160101.0800) Win32u [00007FFD18C60000] C:\Windows\System32\KERNELBASE.dll 10.0.22621.4111 - 10.0.22621.4036 (WinBuild.160101.0800) Windows NT BASE API Client DLL [00007FFD192B0000] C:\Windows\System32\bcrypt.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Windows Cryptographic Primitives Library [00007FFD19300000] C:\Windows\System32\msvcp_win.dll 10.0.22621.3374 - 10.0.22621.3374 (WinBuild.160101.0800) Microsoft® C Runtime Library [00007FFD19450000] C:\Windows\System32\ucrtbase.dll 10.0.22621.3593 - 10.0.22621.3593 (WinBuild.160101.0800) Microsoft® C Runtime Library [00007FFD19650000] C:\Windows\System32\msvcrt.dll 7.0.22621.3296 - 7.0.22621.3296 (WinBuild.160101.0800) Windows NT CRT DLL [00007FFD197A0000] C:\Windows\System32\MSCTF.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) MSCTF Server DLL [00007FFD19A40000] C:\Windows\System32\sechost.dll 10.0.22621.3810 - 10.0.22621.1 (WinBuild.160101.0800) Host for SCM/SDDL/LSA Lookup APIs [00007FFD19B70000] C:\Windows\System32\combase.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft COM for Windows [00007FFD1A240000] C:\Windows\System32\PSAPI.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Process Status Helper [00007FFD1A2B0000] C:\Windows\System32\user32.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Multi-User Windows USER API Client DLL [00007FFD1A510000] C:\Windows\System32\imagehlp.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Windows NT Image Helper [00007FFD1A5E0000] C:\Windows\System32\clbcatq.dll 2001.12.10941.16384 - 2001.12.10941.16384 (WinBuild.160101.0800) COM+ Configuration Catalog [00007FFD1A710000] C:\Windows\System32\SHLWAPI.dll 10.0.22621.3672 - 10.0.22621.1 (WinBuild.160101.0800) Shell Light-weight Utility Library [00007FFD1A890000] C:\Windows\System32\ole32.dll 10.0.22621.3958 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft OLE for Windows [00007FFD1AB50000] C:\Windows\System32\oleaut32.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) OLEAUT32.DLL [00007FFD1AD00000] C:\Windows\System32\RPCRT4.dll 10.0.22621.3810 - 10.0.22621.2506 (WinBuild.160101.0800) Remote Procedure Call Runtime [00007FFD1AF30000] C:\Windows\System32\IMM32.DLL 10.0.22621.3374 - 10.0.22621.3374 (WinBuild.160101.0800) Multi-User Windows IMM32 API Client DLL [00007FFD1AF90000] C:\Windows\System32\shcore.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) SHCORE [00007FFD1B190000] C:\Windows\System32\advapi32.dll 10.0.22621.3810 - 10.0.22621.1 (WinBuild.160101.0800) Advanced Windows 32 Base API [00007FFD1B5E0000] C:\Windows\System32\xtajit64.dll 10.0.22621.4111 - 10.0.22621.4111 (WinBuild.160101.0800) x64-on-ARM64 CPU [00007FFD1B6E0000] C:\Windows\System32\coml2.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Microsoft COM for Windows [00007FFD1B7C0000] C:\Windows\System32\WS2_32.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Windows Socket 2.0 32-Bit DLL [00007FFD1B890000] C:\Windows\System32\SETUPAPI.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Windows Setup API [00007FFD1BDF0000] C:\Windows\System32\KERNEL32.DLL 10.0.22621.3958 - 10.0.22621.4036 (WinBuild.160101.0800) Windows NT BASE API Client DLL [00007FFD1BF60000] C:\Windows\System32\shell32.dll 10.0.22621.4169 - 10.0.22621.4036 (WinBuild.160101.0800) Windows Shell Common Dll [00007FFD1D040000] C:\Windows\System32\GDI32.dll 10.0.22621.4036 - 10.0.22621.4036 (WinBuild.160101.0800) GDI Client DLL [00007FFD1D0A0000] C:\Windows\System32\comdlg32.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Common Dialogs DLL [00007FFD1D2C0000] C:\Windows\SYSTEM32\ntdll.dll 10.0.22621.4169 - 10.0.22621.3374 (WinBuild.160101.0800) NT Layer DLL ------------------------------------------------------------------------------ Active Controls hierarchy: TBandWindow "BandWindow" ------------------------------------------------------------------------------
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OK, this can be fixed. I'll be back with an answer...
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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I would be forever grateful! This is gibberish to me.
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OK, I think I found it. 1: Make sure BIAB is not running. 2: open your Preferences folder (eg C:\bb\Preferences) 3: create a blank text file called NoSplashScreen.txt You can right-click in the folder and select New > Text Document, then name it NoSplashScreen.txt 4: Start BIAB
Let us know how you go.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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It didn’t work. I don’t know if this makes a difference but when I reboot my computer and launch BIAB initially there’s no error. If I close it and launch it again, then I get the error message.
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It didn’t work. I don’t know if this makes a difference but when I reboot my computer and launch BIAB initially there’s no error. If I close it and launch it again, then I get the error message. And it's the exact same error message that you uploaded previously? Where it states Exception Stack, it shows this? ------------------------------------------------------------------------------ Exception stack Stack list, generated 9/12/2024 12:09:10 AM [0000000000781E34]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms11TCustomForm18SetAlphaBlendValueEh
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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I did the no splash screen text file exactly like you said. This is the error I'm getting now. I'm not sure jf jts the same as before.
An exception error has occurred. You can continue to use the program, but should likely save your work and reboot program.
Access violation at address 0000000000781E34 in module 'bbw64.exe'. Read of address 00000000000005F9. An exception error has occurred. You can continue to use the program, but should likely save your work and reboot program.
------------------------------------------------------------------------------ Exception log with detailed tech info. Generated on 9/12/2024 12:46:00 AM. You may send it to the application vendor, helping them to understand what had happened. Application title: Band-in-a-Box® - NONAME.SGU Application file: C:\bb\bbw64.exe ------------------------------------------------------------------------------ Exception class: EAccessViolation Exception message: Access violation at address 0000000000781E34 in module 'bbw64.exe'. Read of address 00000000000005F9. Exception address: 0000000000781E34 ------------------------------------------------------------------------------ Main thread ID = 3556 Exception thread ID = 3556 ------------------------------------------------------------------------------ Exception stack Stack list, generated 9/12/2024 12:45:59 AM [0000000000781E34]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms11TCustomForm18SetAlphaBlendValueEh [0000000001348C8D]{bbw64.exe } JclDebug._ZN8Jcldebug17TJclStackInfoListC3EbiPvbS1_S1_ [00000000013485A8]{bbw64.exe } JclDebug._ZN8Jcldebug18JclCreateStackListEbiPvbS0_ [00000000013484B9]{bbw64.exe } JclDebug._ZN8Jcldebug21DoExceptionStackTraceEPN6System7TObjectEPvbS3_ [000000000134A0D3]{bbw64.exe } JclDebug._ZN8Jcldebug14DoExceptNotifyEPN6System7TObjectEPvbS3_ [0000000001337F75]{bbw64.exe } JclHookExcept._ZN13Jclhookexcept13TNotifierItem8DoNotifyEPN6System7TObjectEPvbS4_ [00000000013381BC]{bbw64.exe } JclHookExcept._ZN13Jclhookexcept14DoExceptNotifyEPN6System7TObjectEPvbS3_ [000000000133835F]{bbw64.exe } JclHookExcept._ZN13Jclhookexcept19HookedExceptObjProcEPN6System16TExceptionRecordE [0000000000411979]{bbw64.exe } System._ZN6System23_DelphiExceptionHandlerEPNS_16TExceptionRecordEyPvS2_ [00007FF8FB89303C]{ntdll.dll } ZwWaitLowEventPair [00007FF8FB755998]{ntdll.dll } ZwWaitLowEventPair [00007FF8FB836580]{ntdll.dll } ZwWaitLowEventPair [00007FF8FB7557E0]{ntdll.dll } ZwWaitLowEventPair [0000000000781E34]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms11TCustomForm18SetAlphaBlendValueEh [00000000011B0881]{bbw64.exe } unitSplashBB._ZN12Unitsplashbb9TSplashBB8setAlphaEh (Line 410, "unitSplashBB.pas" + 12) [00000000011B0D5E]{bbw64.exe } unitSplashBB._ZN12Unitsplashbb9TSplashBB13callbackTimerEPN6System7TObjectE (Line 513, "unitSplashBB.pas" + 6) [00000000006C0972]{bbw64.exe } Vcl.ExtCtrls._ZN3Vcl8Extctrls6TTimer5TimerEv [00000000006C0788]{bbw64.exe } Vcl.ExtCtrls._ZN3Vcl8Extctrls6TTimer7WndProcERN6Winapi8Messages8TMessageE [000000000053ED86]{bbw64.exe } System.Classes._ZN6System7Classes10StdWndProcEP6HWND__jyy [00007FF8F7D1E1EC]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CA8734]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CA4BDC]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CBA360]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CBA9A0]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CE80D4]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CE99BC]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CE7844]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CE78FC]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7D1DBDC]{user32.dll } SetThreadCursorCreationScaling [0000000000788CF4]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication10MessageBoxEPKwS3_i [0000000000788FEB]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication13ShowExceptionEPN6System8Sysutils9ExceptionE [0000000001383F55]{bbw64.exe } W0._ZN2W011TBandWindow12AppExceptionEPN6System7TObjectEPNS1_8Sysutils9ExceptionE (Line 13879, "w0.pas" + 5) [0000000000788B1B]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication15HandleExceptionEPN6System7TObjectE [00000000006C079F]{bbw64.exe } Vcl.ExtCtrls._ZN3Vcl8Extctrls6TTimer7WndProcERN6Winapi8Messages8TMessageE [000000000053ED86]{bbw64.exe } System.Classes._ZN6System7Classes10StdWndProcEP6HWND__jyy [00007FF8F7D1E1EC]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CA8734]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CA4BDC]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7D1DBDC]{user32.dll } SetThreadCursorCreationScaling [0000000000788444]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication14ProcessMessageER6tagMSG [00000000007884B8]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication13HandleMessageEv [0000000000788954]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication3RunEv [0000000001487704]{bbw64.exe } BBW64.initialization (Line 581, "BBW64.dpr" + 144) [00007FF8F7F709FC]{KERNEL32.DLL} uaw_wcsrchr [00007FF8F7F07BB0]{KERNEL32.DLL} uaw_wcsrchr [00007FF8FB79C528]{ntdll.dll } ZwWaitLowEventPair ------------------------------------------------------------------------------ Call stack for main thread Stack list, generated 9/12/2024 12:46:02 AM [0000000001348DA5]{bbw64.exe } JclDebug._ZN8Jcldebug17TJclStackInfoList16CaptureBackTraceEv [0000000001348C8D]{bbw64.exe } JclDebug._ZN8Jcldebug17TJclStackInfoListC3EbiPvbS1_S1_ [000000000134861B]{bbw64.exe } JclDebug._ZN8Jcldebug18JclCreateStackListEbiPvbS0_S0_ [0000000001348753]{bbw64.exe } JclDebug._ZN8Jcldebug25JclCreateThreadStackTraceEby [0000000001348816]{bbw64.exe } JclDebug._ZN8Jcldebug31JclCreateThreadStackTraceFromIDEbj [000000000134D95C]{bbw64.exe } newexception._ZN12Newexception16TExceptionDialog12CreateReportEv (Line 447, "NewException.pas" + 18) [000000000134D345]{bbw64.exe } newexception._ZN12Newexception16TExceptionDialog13CreateDetailsEv (Line 395, "NewException.pas" + 5) [000000000135065D]{bbw64.exe } newexception._ZN12Newexception16TExceptionDialog15UMCreateDetailsERN6Winapi8Messages8TMessageE (Line 878, "NewException.pas" + 3) [0000000000410511]{bbw64.exe } System._ZN6System7TObject8DispatchEPv [00000000005DB5D6]{bbw64.exe } Vcl.Controls._ZN3Vcl8Controls8TControl7WndProcERN6Winapi8Messages8TMessageE [00000000005E2BEC]{bbw64.exe } Vcl.Controls._ZN3Vcl8Controls11TWinControl7WndProcERN6Winapi8Messages8TMessageE [0000000000779FCE]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms11TCustomForm7WndProcERN6Winapi8Messages8TMessageE [00000000005E1E0C]{bbw64.exe } Vcl.Controls._ZN3Vcl8Controls11TWinControl11MainWndProcERN6Winapi8Messages8TMessageE [000000000053ED86]{bbw64.exe } System.Classes._ZN6System7Classes10StdWndProcEP6HWND__jyy [00007FF8F7D1E1EC]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CA8734]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CA4BDC]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7D1DBDC]{user32.dll } SetThreadCursorCreationScaling [0000000000788444]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication14ProcessMessageER6tagMSG [00000000007884B8]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication13HandleMessageEv [000000000078114A]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms11TCustomForm9ShowModalEv [00000000013EDD6E]{bbw64.exe } formsSPECIALBBW._ZN15Formsspecialbbw7TPTForm9ShowModalEv (Line 305, "formsSPECIALBBW.pas" + 4) [0000000001350490]{bbw64.exe } newexception._ZN12Newexception16TExceptionDialog13ShowExceptionEPN6System7TObjectEPN8Jcldebug15TJclDebugThreadE (Line 868, "NewException.pas" + 31) [000000000134EF52]{bbw64.exe } newexception._ZN12Newexception16TExceptionDialog16ExceptionHandlerEPN6System7TObjectEPNS1_8Sysutils9ExceptionE (Line 619, "NewException.pas" + 13) [0000000001383F95]{bbw64.exe } W0._ZN2W011TBandWindow12AppExceptionEPN6System7TObjectEPNS1_8Sysutils9ExceptionE (Line 13883, "w0.pas" + 9) [0000000000788B1B]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication15HandleExceptionEPN6System7TObjectE [00000000006C079F]{bbw64.exe } Vcl.ExtCtrls._ZN3Vcl8Extctrls6TTimer7WndProcERN6Winapi8Messages8TMessageE [000000000053ED86]{bbw64.exe } System.Classes._ZN6System7Classes10StdWndProcEP6HWND__jyy [00007FF8F7D1E1EC]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CA8734]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7CA4BDC]{user32.dll } SetThreadCursorCreationScaling [00007FF8F7D1DBDC]{user32.dll } SetThreadCursorCreationScaling [0000000000788444]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication14ProcessMessageER6tagMSG [00000000007884B8]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication13HandleMessageEv [0000000000788954]{bbw64.exe } Vcl.Forms._ZN3Vcl5Forms12TApplication3RunEv [0000000001487704]{bbw64.exe } BBW64.initialization (Line 581, "BBW64.dpr" + 144) [00007FF8F7F709FC]{KERNEL32.DLL} uaw_wcsrchr [00007FF8F7F07BB0]{KERNEL32.DLL} uaw_wcsrchr [00007FF8FB79C528]{ntdll.dll } ZwWaitLowEventPair ------------------------------------------------------------------------------ System : Home Edition, Version: 10.0, Build: 5867, "" Processor: AMD, Virtual CPU @ 3.14GHz, 1560 MHz MMX SSE SSE2 SSE3 SSE41 SSE42 64 bits DEP Memory: 15840; free 9927 Display : 1440x960 pixels, 32 bpp ------------------------------------------------------------------------------ List of loaded modules: [0000000000400000] C:\bb\bbw64.exe 2021.0.0.845 - 2021.0.0.845 Unit versioning information: JCL\source\common $URL$ $Revision$ $Date$ [0000000023A20000] C:\bb\Data\libx64\lic0764.dll <0000000000400000> 1.0.0.0 - 1.0.0.0 [0000000023E40000] C:\bb\Data\libx64\GP5.DLL <0000000000400000> (no module version info) [000000002A230000] C:\bb\Data\libx64\BBWRES2.DLL <0000000000400000> (no module version info) [0000000064740000] C:\bb\Data\libx64\libsndfile64bit.DLL 1.0.28.0 - 1.0.28.0 A library for reading and writing audio files. [0000000180000000] C:\Program Files\Coyote\CoyoteWT\CoyoteWT.dll 1.0.0.1 - 1, 0, 0, 1 CoyoteWT DLL [00007FF875AA0000] C:\Windows\SYSTEM32\wsock32.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Windows Socket 32-Bit DLL [00007FF89B540000] C:\Windows\system32\wbem\fastprox.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) WMI Custom Marshaller [00007FF89F700000] C:\Windows\system32\wbem\wbemdisp.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) WMI Scripting [00007FF89FE50000] C:\Windows\SYSTEM32\dsound.dll 10.0.22621.3527 - 10.0.22621.1 (WinBuild.160101.0800) DirectSound [00007FF89FF70000] C:\Windows\System32\Windows.Media.MediaControl.dll 10.0.22621.3527 - 10.0.22621.1 (WinBuild.160101.0800) Windows Runtime MediaControl server DLL [00007FF8A0F90000] C:\Windows\System32\FrameServerClient.dll 10.0.22621.3880 - 10.0.22621.3880 (WinBuild.160101.0800) Frame Server Client DLL [00007FF8A1560000] C:\Windows\System32\FrameServerMonitorClient.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Frame Server Monitor Client DLL [00007FF8A15F0000] C:\Windows\System32\mfksproxy.dll 10.0.22621.3527 - 10.0.22621.3527 (WinBuild.160101.0800) Dshow MF Bridge DLL DLL [00007FF8A1670000] C:\Windows\SYSTEM32\wdmaud.drv 10.0.22621.3527 - 10.0.22621.1 (WinBuild.160101.0800) Winmm audio system driver [00007FF8A17B0000] C:\Windows\System32\quartz.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) DirectShow Runtime. [00007FF8A1AB0000] C:\Windows\SYSTEM32\MFReadWrite.dll 10.0.22621.3958 - 10.0.22621.3958 (WinBuild.160101.0800) Media Foundation ReadWrite DLL [00007FF8A2D20000] C:\Windows\SYSTEM32\WMASF.DLL 12.0.22621.1 - 12.0.22621.1 (WinBuild.160101.0800) Windows Media ASF DLL [00007FF8A2DE0000] C:\bb\Data\libx64\elastiqueHarmony.dll (no module version info) [00007FF8A3020000] C:\bb\Data\libx64\portaudio_x64.dll (no module version info) [00007FF8A3130000] C:\Windows\SYSTEM32\WMVCORE.DLL 12.0.22621.3527 - 12.0.22621.3527 (WinBuild.160101.0800) Windows Media Playback/Authoring DLL [00007FF8A3540000] C:\bb\Data\libx64\dllelastiquePro.dll (no module version info) [00007FF8A3680000] C:\bb\Data\libx64\dllelastiquePro3.dll (no module version info) [00007FF8A4880000] C:\Windows\SYSTEM32\ResampleDmo.DLL 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Windows Media Resampler [00007FF8AA6D0000] C:\Windows\System32\ATL.DLL 3.5.2284.0 - 3.05.2284 ATL Module for Windows XP (Unicode) [00007FF8AA710000] C:\Windows\System32\l3codeca.acm 1.9.0.401 - 1, 9, 0, 0401 MPEG Layer-3 Audio Codec for MSACM [00007FF8B0080000] C:\Windows\SYSTEM32\midimap.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Microsoft MIDI Mapper [00007FF8B8950000] C:\Windows\SYSTEM32\msacm32.drv 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft Sound Mapper [00007FF8B8970000] C:\Windows\System32\devenum.dll 10.0.22621.3527 - 10.0.22621.1 (WinBuild.160101.0800) Device enumeration. [00007FF8B8A10000] C:\Windows\SYSTEM32\ksuser.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) User CSA Library [00007FF8B8A30000] C:\bb\Data\libx64\libmediatoolsx64.dll (no module version info) [00007FF8B8C30000] C:\Windows\SYSTEM32\winspool.drv 10.0.22621.3810 - 10.0.22621.2506 (WinBuild.160101.0800) Windows Spooler Driver [00007FF8B9790000] C:\Windows\SYSTEM32\msgsm32.acm 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft GSM 6.10 Audio CODEC for MSACM [00007FF8B9C30000] C:\Windows\SYSTEM32\MSACM32.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft ACM Audio Filter [00007FF8BB680000] C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24070.5-0\MpOav.dll 4.18.24070.5 - 4.18.24070.5 (e798126f926dd886b32c6c109a80cc3baf14090c) IOfficeAntiVirus Module [00007FF8BDF70000] C:\Windows\SYSTEM32\msg711.acm 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft CCITT G.711 (A-Law and u-Law) CODEC for MSACM [00007FF8C0770000] C:\bb\Data\libx64\libfastdsp.dll (no module version info) [00007FF8C22B0000] C:\Windows\system32\dataexchange.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Data exchange [00007FF8C2830000] C:\Windows\system32\Oleacc.dll 7.2.22621.2506 - 7.2.22621.2506 (WinBuild.160101.0800) Active Accessibility Core Component [00007FF8C2F00000] C:\bb\Data\libx64\libmediatoolsXPx64.dll (no module version info) [00007FF8C2FF0000] C:\Windows\system32\wbem\wmiutils.dll 10.0.22621.3672 - 10.0.22621.2792 (WinBuild.160101.0800) WMI [00007FF8C3510000] C:\Windows\SYSTEM32\winmmbase.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Base Multimedia Extension API DLL [00007FF8C3670000] C:\Windows\SYSTEM32\msadp32.acm 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft ADPCM CODEC for MSACM [00007FF8C3690000] C:\Windows\system32\wbem\wbemsvc.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) WMI [00007FF8C36C0000] C:\Windows\SYSTEM32\imaadp32.acm 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) IMA ADPCM CODEC for MSACM [00007FF8C3A60000] C:\Windows\SYSTEM32\msdmo.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) DMO Runtime [00007FF8C4A00000] C:\Windows\SYSTEM32\amsi.dll 10.0.22621.3527 - 10.0.22621.3527 (WinBuild.160101.0800) Anti-Malware Scan Interface [00007FF8C4A40000] C:\Windows\system32\wbem\wbemprox.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) WMI [00007FF8C5C20000] C:\Windows\system32\ApplicationTargetedFeatureDatabase.dll 10.0.22621.4111 - 10.0.22621.4111 (WinBuild.160101.0800) ApplicationTargetedFeatureDatabase [00007FF8CF560000] C:\Windows\System32\Windows.UI.dll 10.0.22621.3958 - 10.0.22621.1 (WinBuild.160101.0800) Windows Runtime UI Foundation DLL [00007FF8D0050000] C:\Windows\WinSxS\arm64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.4111_none_270dd0d573877480\comctl32.dll 6.10.22621.4111 - 6.10 (WinBuild.160101.0800) User Experience Controls Library [00007FF8D0CA0000] C:\Windows\SYSTEM32\wbemcomn.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) WMI [00007FF8D3850000] C:\Windows\SYSTEM32\netapi32.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Net Win32 API DLL [00007FF8D3DA0000] C:\Windows\SYSTEM32\version.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Version Checking and File Installation Libraries [00007FF8D5880000] C:\Windows\SYSTEM32\TextShaping.dll 10.0.22621.4036 - 10.0.22621.4036 (WinBuild.160101.0800) Microsoft Text Shaping Library [00007FF8D7610000] C:\Windows\SYSTEM32\security.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Security Support Provider Interface [00007FF8D77C0000] C:\Windows\SYSTEM32\wininet.dll 11.0.22621.3958 - 11.00.22621.1 (WinBuild.160101.0800) Internet Extensions for Win32 [00007FF8D80C0000] C:\Windows\SYSTEM32\msimg32.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) GDIEXT Client DLL [00007FF8DD380000] C:\Windows\SYSTEM32\mpr.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Multiple Provider Router DLL [00007FF8DD5D0000] C:\Windows\SYSTEM32\AUDIOSES.DLL 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Audio Session [00007FF8DF8A0000] C:\Windows\SYSTEM32\MMDevAPI.DLL 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) MMDevice API [00007FF8E3F20000] C:\Windows\SYSTEM32\textinputframework.dll 10.0.22621.4111 - 10.0.22621.4111 (WinBuild.160101.0800) "TextInputFramework.DYNLINK" [00007FF8E63B0000] C:\Windows\system32\twinapi.appcore.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) twinapi.appcore [00007FF8E88A0000] C:\Windows\SYSTEM32\CoreUIComponents.dll 10.0.22621.4169 - 10.0.22621.4169 Microsoft Core UI Components Dll [00007FF8E9590000] C:\Windows\SYSTEM32\winmm.dll 10.0.22621.3672 - 10.0.22621.1 (WinBuild.160101.0800) MCI API DLL [00007FF8EA050000] C:\Windows\SYSTEM32\AVRT.dll 10.0.22621.3374 - 10.0.22621.1 (WinBuild.160101.0800) Multimedia Realtime Runtime [00007FF8EA140000] C:\Windows\SYSTEM32\RTWorkQ.DLL 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Realtime WorkQueue DLL [00007FF8EA1A0000] C:\Windows\SYSTEM32\MFPlat.DLL 10.0.22621.3672 - 10.0.22621.1 (WinBuild.160101.0800) Media Foundation Platform DLL [00007FF8EAAD0000] C:\Windows\System32\MFCORE.dll 10.0.22621.4169 - 10.0.22621.1 (WinBuild.160101.0800) Media Foundation Core DLL [00007FF8EB770000] C:\Windows\System32\MFSENSORGROUP.dll 10.0.22621.3810 - 10.0.22621.3810 (WinBuild.160101.0800) Media Foundation Sensor Group DLL [00007FF8EE6F0000] C:\Windows\SYSTEM32\CoreMessaging.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Microsoft CoreMessaging Dll [00007FF8F1210000] C:\Windows\system32\uxtheme.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft UxTheme Library [00007FF8F1810000] C:\Windows\SYSTEM32\dwmapi.dll 10.0.22621.3672 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft Desktop Window Manager API [00007FF8F1D20000] C:\Windows\SYSTEM32\resourcepolicyclient.dll 10.0.22621.3527 - 10.0.22621.3527 (WinBuild.160101.0800) Resource Policy Client [00007FF8F2490000] C:\Windows\System32\dbghelp.dll 10.0.22621.3593 - 10.0.22621.3593 (WinBuild.160101.0800) Windows Image Helper [00007FF8F2AD0000] C:\Windows\SYSTEM32\wintypes.dll 10.0.22621.3810 - 10.0.22621.1 (WinBuild.160101.0800) Windows Base Types DLL [00007FF8F2D50000] C:\Windows\SYSTEM32\windows.storage.dll 10.0.22621.4169 - 10.0.22621.3527 (WinBuild.160101.0800) Microsoft WinRT Storage API [00007FF8F49C0000] C:\Windows\SYSTEM32\wtsapi32.dll 10.0.22621.3374 - 10.0.22621.3374 (WinBuild.160101.0800) Windows Remote Desktop Session Host Server SDK APIs [00007FF8F49F0000] C:\Windows\SYSTEM32\SECUR32.DLL 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Security Support Provider Interface [00007FF8F4D10000] C:\Windows\SYSTEM32\kernel.appcore.dll 10.0.22621.3958 - 10.0.22621.3958 (WinBuild.160101.0800) AppModel API Host [00007FF8F4E40000] C:\Windows\SYSTEM32\ntmarta.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Windows NT MARTA provider [00007FF8F5070000] C:\Windows\SYSTEM32\SSPICLI.DLL 10.0.22621.3810 - 10.0.22621.3810 (WinBuild.160101.0800) Security Support Provider Interface [00007FF8F5510000] C:\Windows\SYSTEM32\USERENV.dll 10.0.22621.3527 - 10.0.22621.1 (WinBuild.160101.0800) Userenv [00007FF8F5760000] C:\Windows\SYSTEM32\WINTRUST.dll 10.0.22621.4111 - 10.0.22621.4111 (WinBuild.160101.0800) Microsoft Trust Verification APIs [00007FF8F5870000] C:\Windows\SYSTEM32\CRYPTBASE.DLL 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Base cryptographic API DLL [00007FF8F5960000] C:\Windows\SYSTEM32\MSASN1.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) ASN.1 Runtime APIs [00007FF8F5D70000] C:\Windows\SYSTEM32\WINSTA.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Winstation Library [00007FF8F6170000] C:\Windows\SYSTEM32\DEVOBJ.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Device Information Set DLL [00007FF8F61C0000] C:\Windows\SYSTEM32\cfgmgr32.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Configuration Manager DLL [00007FF8F62C0000] C:\Windows\SYSTEM32\UMPDC.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) User Mode Power Dependency Coordinator [00007FF8F62F0000] C:\Windows\SYSTEM32\powrprof.dll 10.0.22621.3958 - 10.0.22621.3374 (WinBuild.160101.0800) Power Profile Helper DLL [00007FF8F6530000] C:\Windows\SYSTEM32\sxs.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Fusion 2.5 [00007FF8F6640000] C:\Windows\SYSTEM32\apphelp.dll 10.0.22621.3810 - 10.0.22621.1 (WinBuild.160101.0800) Application Compatibility Client Library [00007FF8F6750000] C:\Windows\SYSTEM32\CRYPT32.dll 10.0.22621.4169 - 10.0.22621.1 (WinBuild.160101.0800) Crypto API32 [00007FF8F69F0000] C:\Windows\SYSTEM32\profapi.dll 10.0.22621.4111 - 10.0.22621.4111 (WinBuild.160101.0800) User Profile Basic API [00007FF8F6B10000] C:\Windows\System32\ucrtbase.dll 10.0.22621.3593 - 10.0.22621.3593 (WinBuild.160101.0800) Microsoft® C Runtime Library [00007FF8F6E50000] C:\Windows\System32\gdi32full.dll 10.0.22621.3958 - 10.0.22621.3958 (WinBuild.160101.0800) GDI Client DLL [00007FF8F7050000] C:\Windows\System32\win32u.dll 10.0.22621.4169 - 10.0.22621.4169 (WinBuild.160101.0800) Win32u [00007FF8F70B0000] C:\Windows\System32\bcrypt.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Windows Cryptographic Primitives Library [00007FF8F7100000] C:\Windows\System32\bcryptPrimitives.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Windows Cryptographic Primitives Library [00007FF8F71D0000] C:\Windows\System32\msvcp_win.dll 10.0.22621.3374 - 10.0.22621.3374 (WinBuild.160101.0800) Microsoft® C Runtime Library [00007FF8F7320000] C:\Windows\System32\KERNELBASE.dll 10.0.22621.4111 - 10.0.22621.4036 (WinBuild.160101.0800) Windows NT BASE API Client DLL [00007FF8F7970000] C:\Windows\System32\RPCRT4.dll 10.0.22621.3810 - 10.0.22621.2506 (WinBuild.160101.0800) Remote Procedure Call Runtime [00007FF8F7BA0000] C:\Windows\System32\IMM32.DLL 10.0.22621.3374 - 10.0.22621.3374 (WinBuild.160101.0800) Multi-User Windows IMM32 API Client DLL [00007FF8F7C00000] C:\Windows\System32\user32.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Multi-User Windows USER API Client DLL [00007FF8F7E80000] C:\Windows\System32\KERNEL32.DLL 10.0.22621.3958 - 10.0.22621.4036 (WinBuild.160101.0800) Windows NT BASE API Client DLL [00007FF8F7FF0000] C:\Windows\System32\oleaut32.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) OLEAUT32.DLL [00007FF8F81A0000] C:\Windows\System32\ole32.dll 10.0.22621.3958 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft OLE for Windows [00007FF8F8470000] C:\Windows\System32\MSCTF.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) MSCTF Server DLL [00007FF8F87C0000] C:\Windows\System32\combase.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Microsoft COM for Windows [00007FF8F8F10000] C:\Windows\System32\SHLWAPI.dll 10.0.22621.3672 - 10.0.22621.1 (WinBuild.160101.0800) Shell Light-weight Utility Library [00007FF8F8FC0000] C:\Windows\System32\PSAPI.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Process Status Helper [00007FF8F8FD0000] C:\Windows\System32\imagehlp.dll 10.0.22621.2506 - 10.0.22621.2506 (WinBuild.160101.0800) Windows NT Image Helper [00007FF8F9010000] C:\Windows\System32\comdlg32.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) Common Dialogs DLL [00007FF8F91F0000] C:\Windows\System32\msvcrt.dll 7.0.22621.3296 - 7.0.22621.3296 (WinBuild.160101.0800) Windows NT CRT DLL [00007FF8F9340000] C:\Windows\System32\shell32.dll 10.0.22621.4169 - 10.0.22621.4036 (WinBuild.160101.0800) Windows Shell Common Dll [00007FF8FA420000] C:\Windows\System32\WS2_32.dll 10.0.22621.1 - 10.0.22621.1 (WinBuild.160101.0800) Windows Socket 2.0 32-Bit DLL [00007FF8FA4F0000] C:\Windows\System32\GDI32.dll 10.0.22621.4036 - 10.0.22621.4036 (WinBuild.160101.0800) GDI Client DLL [00007FF8FA550000] C:\Windows\System32\clbcatq.dll 2001.12.10941.16384 - 2001.12.10941.16384 (WinBuild.160101.0800) COM+ Configuration Catalog [00007FF8FA6E0000] C:\Windows\System32\SETUPAPI.dll 10.0.22621.2506 - 10.0.22621.1 (WinBuild.160101.0800) Windows Setup API [00007FF8FAC40000] C:\Windows\System32\xtajit64.dll 10.0.22621.4111 - 10.0.22621.4111 (WinBuild.160101.0800) x64-on-ARM64 CPU [00007FF8FB050000] C:\Windows\System32\shcore.dll 10.0.22621.4111 - 10.0.22621.1 (WinBuild.160101.0800) SHCORE [00007FF8FB250000] C:\Windows\System32\coml2.dll 10.0.22621.3672 - 10.0.22621.3672 (WinBuild.160101.0800) Microsoft COM for Windows [00007FF8FB330000] C:\Windows\System32\sechost.dll 10.0.22621.3810 - 10.0.22621.1 (WinBuild.160101.0800) Host for SCM/SDDL/LSA Lookup APIs [00007FF8FB460000] C:\Windows\System32\advapi32.dll 10.0.22621.3810 - 10.0.22621.1 (WinBuild.160101.0800) Advanced Windows 32 Base API [00007FF8FB5E0000] C:\Windows\SYSTEM32\ntdll.dll 10.0.22621.4169 - 10.0.22621.3374 (WinBuild.160101.0800) NT Layer DLL ------------------------------------------------------------------------------ Active Controls hierarchy: TBandWindow "BandWindow" ------------------------------------------------------------------------------
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Beginners Forum
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Joined: Jun 2012
Posts: 19,719
Veteran
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Veteran
Joined: Jun 2012
Posts: 19,719 |
Hmmm. Yes, it's the same error. I'm not sure if the NoSplashScreen,txt file trick worked with the 2021 version. Please let us know if it does show the BIAB splash screen, like this: Also, can you double check that the file is named exactly: NoSplashScreen.txt and is in the x:\bb\Preferences\ folder (where x: is the drive on your Surface Pro that BIAB is installed in)?
Last edited by AudioTrack; 09/11/24 11:16 PM.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Beginners Forum
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Joined: Feb 2015
Posts: 105
Apprentice
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OP
Apprentice
Joined: Feb 2015
Posts: 105 |
Yes, it shows the splash screen only it says 2021 and not 2024. The error comes after that.
I have it exactly as you said: c:\bb\preferences\NoSplashScreen.txt. The file had 0k. It was blank inside.
I’ve been planning to upgrade to a 2024 ultra pak to catch up with all of the latest developments and real tracks I don’t have. I just got an email saying the sale is on. Do you think upgrading it would fix this or would it carry over to the newer version? If it would fix it l’ll just buy it.
I’m wondering if this might be a processor issue because my Surface has a processor called a snapdragon 2 in it. The woman at BIAB assured me it would run and it does but not without this error. When I tried to install the Apple Music app this afternoon my Surface said the app was incompatible with my processor which is something I’ve never seen before and I had to return to iTunes.
Any thoughts?
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Beginners Forum
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Joined: Oct 2008
Posts: 19,440
Veteran
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Veteran
Joined: Oct 2008
Posts: 19,440 |
It would also pay to check that BIAB did actually point to the most recent update for v2021. The information can be found when BIAB is running. It is under under "Help | About Band in a Box". The latest build is #845 and be downloaded from the below link if you need it. https://dl11.pgmusic.com/support/patch/bb2021_win_update_build845.exe
MY SONGS...Audiophile BIAB 2024
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Beginners Forum
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Joined: Jun 2012
Posts: 19,719
Veteran
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Veteran
Joined: Jun 2012
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I know that later versions of BIAB could overcome this issue with the inclusion of the 'NoSplashScreen.txt' file, but I don't know when that feature was implemented in the code.
Hopefully someone from PG Music will see this thread and jump in (Blake? Andrew?).
I do understand that this issue is resolved in the latest versions, but it would be best to get a comment from PGM before upgrading.
Otherwise, you could contact PG Music support with the error and hopefully they will be able to assist you to resolve.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Beginners Forum
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Joined: Feb 2015
Posts: 105
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Apprentice
Joined: Feb 2015
Posts: 105 |
Yep, it's build 845. I'll call their tech support when they're open and see if they can help me. The Surface is amazing so far except for the fact that it can't run Apple music because of its processor (that was a shock) but there's always iTunes. Thanks for your help, hopefully this gets sorted out.
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Beginners Forum
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Joined: Sep 2001
Posts: 2,060
Veteran
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Veteran
Joined: Sep 2001
Posts: 2,060 |
I used to get this occasionally and just ignored it. never seemed to be a real problem. i just worked on.
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Beginners Forum
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Joined: Feb 2015
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Apprentice
Joined: Feb 2015
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Well, that’s encouraging. Do you know what made it stop? Getting a new version, maybe?
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Beginners Forum
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Joined: Feb 2015
Posts: 105
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Apprentice
Joined: Feb 2015
Posts: 105 |
Well, I spoke with Nicholas from PG and sent him the error message. He said their tech support guys would get to the bottom of it, so here's hoping for a quick and easy solution. I just wanted to thank everyone for their help. I'll let you know if they solve it.
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Beginners Forum
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Joined: Feb 2015
Posts: 105
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Apprentice
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Hi. Tech support fixed it this morning. You were soooooo close. The text file needed to say NoSplashScreen. They sent me a text file with that in it, I put it in the folder and now it runs flawlessly.
Thanks again for your help!
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Beginners Forum
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Joined: Jun 2012
Posts: 19,719
Veteran
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Veteran
Joined: Jun 2012
Posts: 19,719 |
Hi. Tech support fixed it this morning. You were soooooo close. The text file needed to say NoSplashScreen. They sent me a text file with that in it, I put it in the folder and now it runs flawlessly.
Thanks again for your help! Ahhhh, OK. Your computer is probably set to not show file extensions. So therefore the file might have been named 'NoSplashScreen.txt.txt' with the last '.txt' hidden. Check your folder setup to see if this item is checked. It possibly is not: Pleased you got it sorted.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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AudioTrack, you really know your stuff. That's why the file that I copied and pasted over worked and the one I made myself didn't. I went to my recycle bin and found three files named NoSplashScreen.txt.txt. I'll tell tech support.
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Ask sales and support questions about Band-in-a-Box using natural language.
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Update your Band-in-a-Box® 2025 for Windows® Today!
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